From Twitter DM.
I did not want to take it on social media but you guys have just forced me to do so.
We were promised a call with restaurant and that is also happening since 2 days with prior commited time.
Worst Experience Ever.
@swiggy_in@SwiggyCares worst service ever.
We had order worth 1066 and we received all bad food from Lucky's Restaurant in Malad East. We have been talking to multiple customer reps but none of you'll were able to help and process the refund.
This is the worst CRM I've faced