Zelda Pande

[Zelda Pande @ZeldaPande]

DTDC: What frauds and cheats you all are. All these useless sweet messages. Nobody gets back to you. And the CEO is cc-ed. Shocking

[DTDC Express Limited @DTDCIndia]

@ZeldaPande @abhishek_chuck We understand your frustration. Please allow us sometime and we have informed the team to look into your case on high priority. We will update you and help resolve this at the earliest.

[Zelda Pande @ZeldaPande]

@Leontweets94 @rautnilesh123 @Javedakhtarjadu You also shut up

[Zelda Pande @ZeldaPande]

@rautnilesh123 @Javedakhtarjadu Shut up jerk

[Zelda Pande @ZeldaPande]

@HDFCBank_Cares @HDFC_Bank
I got a text msg on my phone. How do I know if it is authentic? You shd sending me such a message on email too? KYC Alert!
A Periodic KYC update is needed for your HDFC Bank Cust ID XX96 as per RBI Guidelines.
Link to Complete https://t.co/irNz6HMJxz

[Zelda Pande @ZeldaPande]

@msdian86317 @VaibhavSV12 What bad language

[Zelda Pande @ZeldaPande]

@DTDCIndia @abhishek_chuck 17 DAYS LATER! And DTDC cannot track its own parcel! Unbelievable?! I am shocked.

[Zelda Pande @ZeldaPande]

@DTDCIndia Why does your company always take parcels for couriering when you don't deliver to the pincode to which it is being despatched? That is cheating!

[Zelda Pande @ZeldaPande]

@DTDCIndia @DTDCIndia @abhishek_chuck I raised a query with you about a missing/delayed/stalled parcel on May 16. Today it is May 25 and I still have not received an update on where it is? It takes more than 9 days to track your own parcel???

[Zelda Pande @ZeldaPande]

@DTDCIndia @abhishek_chuck You have been sending me the exact same message for days. At least update a customer on the issue?

[Zelda Pande @ZeldaPande]

@DTDCIndia Thank you

[Zelda Pande @ZeldaPande]

@AmazonHelp Irrelevant answer. Not the right reply to what the customer is saying or asking. Thoughtless customer assistance. You aren't helping the customer one iota.

[Zelda Pande @ZeldaPande]

@amazonIN If a package is not delivered on time & the customer has paid for express shipping Amazon shd automatically refund shipping charges w/out the customer having to chase you!!! There is no option to ask for this refund on customer service page. Amazon India please improve!

[Zelda Pande @ZeldaPande]

@DTDCIndia When will that be?

[Zelda Pande @ZeldaPande]

@AmazonHelp They did not.

[Zelda Pande @ZeldaPande]

@AmazonHelp Well it was not automatically refunded, Sir! So you are still making the customer chase it. That is not service. That's a headache. Amazon US, UK and Ireland do not do this. I have been a customer of Amazon US for 30 years

[Zelda Pande @ZeldaPande]

@DTDCIndia Still no resolution. It's been a few days? The parcel still has not moved

[Zelda Pande @ZeldaPande]

@AmazonHelp Mr Shareef, it is not a personal complaint and you don't seem to be getting it and I will not DM. I am complaining about an Amazon policy that affects all customers. Minimum wrapping is required for many products you are dispatching. Please revisit your dispatch policies.

[Zelda Pande @ZeldaPande]

@amazonIN How can you possibly send food items without any packaging at all? They get contaminated, crushed and it is not hygienic? What is this new, faulty packaging policy by Amazon?!

[Zelda Pande @ZeldaPande]

@AmazonHelp I am tweeting this issue because it does not concern only me personally. I have given you the feedback here ie raised an issue that affects ALL customers. Why do I need to give it elsewhere too?

[Zelda Pande @ZeldaPande]

https://t.co/uDIdiEGTIl What is unfolding in Courtroom 51...