Joe

‘tis what ‘tis

[Joe @ZhouMoss]

Astonishingly poor service from @FNBSA, trying to log a fraud issue since 9:30 this morning. Mostly on hold and when someone does respond it’s to transfer me to another department where I’m on hold again.

[Joe @ZhouMoss]

@MWEBTweets is there a fault on my fiber line? Loses connectivity several times a day for the last week or so.

[Joe @ZhouMoss]

*person 🤦🏼

[Joe @ZhouMoss]

White person in the queue at Woolies ahead of me had the most “white personal in the queue at Woolies” energy I’ve ever witnessed in real life. Like to the extent that I feel the need to reference it in my annual tweet.

[Joe @ZhouMoss]

White person in the queue at Woolies ahead of me had the most “white personal in the queue at Woolies” energy I’ve ever witnessed in real life. Like to the extent that I feel the need to reference it in my annual tweet.

[Joe @ZhouMoss]

@MWEBTweets @vumatel Yes, I know that, but I am going to keep tweeting them and copying you until the "urgent" issue is resolved. @vumatel 20 hours now and no results.

[Joe @ZhouMoss]

@vumatel please can a get an ETR on ticket MWB19625651. Fibre has been down since last week Thursday

[Joe @ZhouMoss]

@MWEBTweets @vumatel MWB19625651, look it up

[Joe @ZhouMoss]

@MWEBTweets @vumatel MWB19625651

[Joe @ZhouMoss]

@MWEBTweets @vumatel MWB19625651

[Joe @ZhouMoss]

@vumatel @MWEBTweets 19 hours now.

[Joe @ZhouMoss]

@vumatel What is your ETR on issues that are flagged as "urgent"? Because it's been 17 hours since that happened and I still don't have internet access
cc @MWEBTweets

[Joe @ZhouMoss]

@vumatel @MWEBTweets Any updates on this "urgent" escalation?

[Joe @ZhouMoss]

@vumatel Still no internet access cc @MWEBTweets

[Joe @ZhouMoss]

@vumatel @MWEBTweets So when can I expect it to be resolved?

[Joe @ZhouMoss]

@vumatel So when can I expect it to be resolved?

[Joe @ZhouMoss]

@vumatel @MWEBTweets And while your failures are placing my economic and physical health at risk, the only response I get is that you will "revert back". Not good enough.

[Joe @ZhouMoss]

@vumatel @MWEBTweets @vumatel I work from home and I work online, we're in the middle of a pandemic and now, thanks to your lack of service, I'm forced to either spend a fortune on data or work from a venue with internet access and potentially expose myself to #Covid19
cc @MWEBTweets