@MTNza I've been calling your customer service,7 emails ,5 calls from Jan, hours on hold to resolve an over charge & transfers to the credit department that never picks up.Your ability to resolve overcharges is non existent.Assume you think people will just give up in frustration
It mentions 2% market share drop from Sep23 to Sep24. Ironic, they don't mention boycotts. I wonder why people would choose other options.
McDonaldโs SA CEO steps down https://t.co/wOCCIBP2Dd via @TheCitizen_News
@Discovery_SA Your WhatsApp chatbot is completely unhelpful. You blocked all actual help and it doesn't allow us to speak an actual person despite offering the option, it just goes back in a circle. Suggest you consider improving it before going live.
@CheckersSA So disappointed in your Checkers60 app, when you buy milk or bread they give your 1 days worth before expiry, bread has 5 days and milk 10 days normally but I get 1 day. I am not there for you to get rid of stock.
@Clicks_SA Your website just has the error 404 - page not found for pretty much every menu. Unless you search for a product. Pretty difficult to shop on.
@Yoco_ZA I did a payment via Yoco to a site who turns out to be a scam. I can't find anywhere on Yoco to report them. And there should be consequences for stealing from people.
@MiXTelematics Tracker broken, 20 calls and no answer, cancellation calls and email and no response. Worst service ever., I will be informing my insurance company to remove you off the recommended list and physically cancel my debit order myself.
@MTNza . Your communication on price increases said 5%. It's not fair to customers who took your promotions to now get 10 to 15% increases. Might be stuck now because of a contract but will move when I can.