@SharpsBedrooms
I quote ur inspector, “we have let u down on planning, materials & workmanship”. I was told I’d hear the following day re a refund/refit… 9 days later, even after chasing, nothing has been done !! SEND ME MY MONEY BACK AND COLLECT YOUR SHODDY WOOD
@nsandihelp It’s not under paperless documents hence my numerous phone calls to get one sent out!!! My goodness someone please read this thread and get it dealt with properly
@nsandi@nsandihelp please tell me why it’s taken me 3-4 weeks and 3 phone calls to request ONE statement which I STILL haven’t received? I need this as a matter of urgency. Really unhappy and will be closing the account if I don’t receive the requested statement this week
@nsandi Just called for a fourth time.. they did not tell me I need to write to you?? Who is telling me the correct info? Again they’ve told me they will send a statement as a matter of urgency.. if not received this week I will have to log a complaint & close the account.
@nsandi To see if what has been sent to you?It’s something to ME I need sent?I have called many times&each time I get told another statement has been sent.3 weeks&still nothing.Would u rather deal with this than me make a complaint?
@nsandi It is for my daughters ISA.. she has compensation to get from a car accident and they are waiting on this. on the phone I was told it couldn’t be sent online- had to be posted. I’ve been told 3 times that another statement will be sent. More than 3 weeks..still nothing
@curryspcworld @TeamKnowhowUK
Days of no answer on your phone lines, only automated chat online, and no help whatsoever from your team on Facebook. You have admitted to losing my parcel - but won’t refund or resend for weeks.. I want a refund immediately!