Zoho Desk

AI-powered customer service software made human-simple ✨

[Zoho Desk @ZohoDesk]

Make customer service a smooth sail with Zoho Desk, your customer service lifeguard 🛟⛵

Hop aboard: https://t.co/2IcLtd02Jy

[Zoho Desk @ZohoDesk]

To switch from Google Translate to Zia, you will need to disable the existing translation configuration first. Please edit the Google Translate settings and replace the active API key with a dummy key. You can then select Zia. For further assistance, drop an email to [email protected]. ^MJA

[Zoho Desk @ZohoDesk]

@vinayakbaddi Thanks for flagging this, Vinayak. We understand that some settings pages, including the Macro section, still have a white background when Night Mode is enabled. Our team is working to extend Night Mode beyond the core modules so it applies consistently across Zoho Desk. ^MJA

[Zoho Desk @ZohoDesk]

Great customer support takes the right AI, people, processes, and practices working together 💡

Bring your AI-related support challenges and get practical insights from the experts who manage Zoho Desk's own support operations every day.

Ask the experts is a full day of live text-based conversation with the Zoho Desk team.

Ask away: https://t.co/2deOuC64Fu

[Zoho Desk @ZohoDesk]

Sorry for the trouble with emails not sending or arriving late. Please email [email protected] with the affected ticket IDs and any error messages in the EFA section. If you’d prefer a call for quicker assistance, kindly DM/share your phone number and a convenient time to reach you. Thanks.

[Zoho Desk @ZohoDesk]

Why filter twice when you can save once and tap your way to the tickets that matter?

Learn more about saved filter in Zoho Desk 👇
For iOS: https://t.co/ZLeOP9SKQ5
For Android: https://t.co/kVRvD5jvDI

#DeskTidbits

[Zoho Desk @ZohoDesk]

This Customer Service Week, we got our support team together for “Who’s More Likely To?” and uncovered a few fun facts along the way 👀

Here’s your sign to play a round and get to know the team that knows it all ✨

Happy Customer Service Week to all the support superheroes out there! 💚

[Zoho Spark @ZohoSpark]

Does your business toolkit need a little polishing?

Then perhaps it's time for a little learning.

This October, Zoho Spark brings you 15 VCRT schedules covering the Zoho products you work with every day.
CRM. Desk. Projects. Campaigns. Sign. Social. Bigin. Marketing Automation. And more.

October 5–29.
Join the class.
Stay for the skills.
Leave ready to do more.

Explore: https://t.co/KFbTH7Bie4

Zoho Spark — lighting the way for tomorrow's business leaders.

#ZohoSpark #VCRT #ZohoTraining #Zoho #Upskill #UpskillyourfuturethroughZohoSpark

[Zoho Desk @ZohoDesk]

Same issue, different tickets? Resolve all of them at once!

Learn more: https://t.co/HT0MQHibuQ

#DeskTidbits

[Zoho Desk @ZohoDesk]

Tickets come in from everywhere. How do you keep them organized, contextual, and moving in the right direction?

In our upcoming Ask the Experts, we’re diving into the day-to-day of ticketing operations in Zoho Desk, from managing workloads to using automation and Zia AI for ticketing.

Got a ticketing question? Bring it to our experts 👇

https://t.co/JDCl4LXRcf

[Zoho Desk @ZohoDesk]

Support call done? 📞 Don’t let the details disappear. Send a clear call recap straight from the Zoho Desk ticket.

Learn more 👇

For iOS users: https://t.co/88NHJmzCN0
For Android users: https://t.co/BgYOldzu3r

#DeskTidbits

[Zoho Desk @ZohoDesk]

What makes @Zoholics special? Getting to connect with the people who use Zoho Desk every day 💚 And this time, on our home turf: Zoho HQ in Chennai!

At Zoholics India, we had one-on-ones with our users, talked about what’s new in Zoho Desk, and explored what the future of customer service looks like in the agentic era.

Lots to learn, share, and take back with us. Thank you to everyone who joined us. See you next time! ✨

[Zoho Desk @ZohoDesk]

From lead to support, bring sales and service closer with @Bigin and Zoho Desk. Give both teams a shared view of every customer, make post-sales handoffs smoother, and turn support resolutions into upsell opportunities.

Join us for a live demo and Q&A to learn how to:

🔗 Connect sales and support with Bigin + Zoho Desk
🔎 Build a complete view of every customer
🤝 Make sales-to-support handoffs smoother
⚙️ Automate key workflows

Register here:

10:00 AM PDT: https://t.co/bU7iYVqKeX
3:30 PM IST: https://t.co/6bFr5Tn2wt

[Zoho Desk @ZohoDesk]

For almost four decades, @MotilalOswalLtd has helped millions navigate their financial goals across asset management, capital markets, investment banking, financial education, and more.

We’re excited to have Motilal Oswal choose Zoho Desk to power their customer support.

Zoho Desk centralises their customer support operations through intelligent case management and workflow automation, enabling faster, more consistent customer service across business functions.

Read more here: https://t.co/5OCtXsrCJV

[Zoho Desk @ZohoDesk]

No, [email protected] is not an official Zoho Desk email address. It appears to be a support address created for a user-managed Zoho Desk portal. If you received spam, spoofing, or phishing messages from it, please email the details to [email protected]. ^MJA

[Zoho Desk @ZohoDesk]

Every Zoho Desk support ticket has a story, if you're looking in the right place! 🕵️‍♂️

Learn more 👇

iOS users: https://t.co/FPK0WUhNaH
Android users: https://t.co/urFObW8wgc

#DeskTidbits

[Zoho @Zoho]

📣 We’re thrilled to announce that Zoho is now powering enterprise operations for Motilal Oswal Financial Services Ltd's (MOFSL) 15 business verticals that serve 10M+ customers. 🙌

Our unified enterprise platform has helped @MotilalOswalLtd modernize sales, customer engagement, and service operations, while maintaining agility and managing the stringent governance demands across its verticals.

The deployment spans @ZohoCRM Plus, Zoho DataPrep, @ZohoDesk, @ZohoCliq, and @ZohoDirectory—tailored solution built to match the scale and complexity of MOFSL's diversified https://t.co/VWRjhUqfby more here 👉 https://t.co/W9gM1uKcwW

[Zoho Desk @ZohoDesk]

37 years in business, and Cavitak has the energy of a team that's only just begun! Here's glimpse from our day with the Cavitak team. Watch this space 🎥

@strateworks