Zoho Desk

AI-powered customer service software made human-simple ✨

[Zoho Desk @ZohoDesk]

Make customer service a smooth sail with Zoho Desk, your customer service lifeguard 🛟⛵

Hop aboard: https://t.co/2IcLtd02Jy

[Zoho Desk @ZohoDesk]

Your customers want to help themselves. Are you making it easy enough?

Join us live on May 28 as our experts answer all your questions about knowledge base, community, and AI-powered self-service in Zoho Desk.

Register here: https://t.co/AaI40HePiv

[Zoho Desk @ZohoDesk]

This International Customer Support Day, we’re celebrating the incredible people who turn frustration into reassurance!

Hear from our leaders from Zoho share inspiring insights and recognize the support professionals who make a difference every single day ✨

[Zoho Desk @ZohoDesk]

Every Wednesday, our experts go live to walk you through a new Zoho Desk topic 🎓 The series repeats monthly 🗓️

Registrations for batches through December are now open!

Register here: https://t.co/ixRaodxjEl

[Zoho Desk @ZohoDesk]

Wrapping up a fabulous 2 days at @Zoholics USA 🇺🇸
Full rooms, great conversations, and so many familiar and new faces ✨ Thanks to everyone who showed up and made it so special!

#ZoholicsUSA2026

[Zoho Desk @ZohoDesk]

Hello from Vegas!🎡

We’re at HDI Service & Support World, showing how Zoho Desk and @ZohoAssist simplify customer support and remote assistance.

Find us at Booth 119 through May 7 if you’re around 🙌

[Zia Agents @ZiaAgents]

In a galaxy far, far away, getting things done requires lightsabers, starships, and the Force. 🌌

[Zoho Bookings @ZohoBookings]

[Webinar] Learn to connect Zoho Bookings with @ZohoDesk to provide fast and complete customer support.

Choose your preferred time and register here:

May 5, 3:30 PM IST: https://t.co/wbJ5OyE4Oc

May 5, 1 PM EDT: https://t.co/4k7R8pJDRG

[Zoho Desk @ZohoDesk]

In this month’s Ask the Experts, we’re diving into Zia AI!
Zia is woven throughout Zoho Desk—from ticket responses and insights to workflows and automation. Bring your questions about Zia and Zia agents, and tell us what you’d like to see next.

Drop your questions here: https://t.co/jeJQUUJV5R

[Zoho Desk @ZohoDesk]

We kicked off our Australia meetups in Melbourne, and what an incredible start it was. Thank you to everyone who showed up with curiosity, inspiring stories, and great ideas!

Next up:
April 23 - Sydney
April 27 - Brisbane
April 29 - Adelaide
May 1 - Perth

Register here: https://t.co/UZ8D2RPNKl

[Zoho Desk @ZohoDesk]

Helping a customer demands a lot from support teams: business context, customer history, speed, empathy, and precision in every response. They do it all and show up for customers every day. @ZiaAgents show up for support teams—not to take the wheel, but to make the drive easier.

Explore Zia Agents for Zoho Desk: https://t.co/ffUYRP2oWN

[Zoho Desk @ZohoDesk]

Thanks for your time on the call, Rebecca. We are actively working with our product team on your requirements and will update you on the possibilities via ticket #154465980 by EOD today. Sorry for the delay in this case and the time it has taken. Keep a eye out for our timely updates from now on. ^MJA

[Zoho Desk @ZohoDesk]

“Zoho Desk for @ZetronInc provides the best value as a business product,” says Sophie Kather, Sr. Director of Revenue Ops at ZetronInc.

For a mission-critical communications provider like Zetron, every second counts, and support can’t afford to slow down.

With Zoho Desk, they moved away from a rigid, one-size-fits-all process to a connected, automated support ecosystem.

From capturing 40+ years of knowledge in a centralized knowledge base to enabling global teams to work in sync (without stepping on each other’s workflows), Zetron is delivering critical support, at scale.

▶️ Watch how Zetron made the shift.

[Zoho Desk @ZohoDesk]

First Ask the Experts of 2026 is here! We’re starting with the heart of customer service - the support reps.

Join us for a text-based discussion on team onboarding, ownership, performance, burnout, and everything in between.

Our experts will be in all day answering your questions and taking your feedback. Start the conversation here: https://t.co/PqV1hEo9ai

[Zoho Desk @ZohoDesk]

Happy International Day of Happiness 💛

[Zoho Desk @ZohoDesk]

Happiness isn’t always loud. Sometimes, it’s a helping hand that reaches out right on time, quietly making the world happier.

Here are a few stories of our customers spreading happiness through their work. Follow the thread 👇