Zoop

Fresh, tasty meals delivered to your train seat!
Simplify your journey with Zoop – easy ordering, delicious food, and happy travels!

[Zoop @Zoop_Food]

@texage2004 @IRCTCofficial @dominos Hello, please accept our sincere apologies for the inconvenience faced by you with the meal not being delivered to you and. Kindly share your order ID so that we could identify the restaurant and take appropriate steps. - Team Zoop

[Zoop @Zoop_Food]

@IshwarR30842392 @AshwiniVaishnaw Hello, we have refunded ₹360 for your booking (Order ID IXF8348532451). We apologize for the inconvenience and appreciate your patience. Thanks Team-Zoop.

[Zoop @Zoop_Food]

@IshwarR30842392 @AshwiniVaishnaw Hi, we are immediately taking up this matter with the delivery restaurant and you may expect a call from us soon with more updates.Please accept our apologies for the inconvenience and thank you for your patience while we work on improving the service quality. Thanks – Team Zoop.

[Zoop @Zoop_Food]

@frndsocial @ixigotrains @RailMinIndia @SwiggyCares Hello Sir, we understand your concern and frustration regarding the inconvenience caused, and we sincerely apologize for it. However, please note that the amount will be reflected within 2 to 7 banking days. Thanks-
Team Zoop

[Zoop @Zoop_Food]

@frndsocial @ixigotrains @RailMinIndia @SwiggyCares Hello sir, we’re immediately taking this up with the delivery restaurant. You may expect a call from us shortly with updates. Please accept our sincere apologies for the inconvenience, and thank you for your patience while we work to improve our service quality. Thanks -Team Zoop

[Zoop @Zoop_Food]

@SparshBanka84 @ixigo Hello, we have refunded ₹512 for your booking (Order ID IXF4338616757). As discussed over the call, the refund has been processed successfully from our end and should reflect shortly. We apologize for the inconvenience caused and appreciate your patience.
– Team Zoop

[Zoop @Zoop_Food]

@Unkaiq @ixigo @ixigotrains Hello Arsham Ahmad, as discussed over the call regarding order IXF2514978825, the refund of ₹1,276 has been processed and will reflect in your account shortly. We sincerely apologize for the inconvenience caused and are working to improve our services.
– Team Zoop

[Zoop @Zoop_Food]

@ziauddin74 @IRCTCofficial Hello, we have refunded ₹290 for your booking (Order ID CTF2516268172). We apologize for the inconvenience and appreciate your patience. Thanks, Team Zoop

[Zoop @Zoop_Food]

@Puran_bhojia @IRCTCofficial @eCateringIRCTC Hi, we’re immediately taking up this matter with the delivery restaurant. Our team will connect with you soon with further updates. Please accept our sincere apologies for the inconvenience caused. Thanks for your patience. - Team Zoop

[Zoop @Zoop_Food]

@tu5hardey Hello, We sincerely apologize for the inconvenience caused. Due to some technical issues, your order could not be delivered. We have refunded ₹364 for your booking (Order ID: IXF8548570026). Thank you for your patience.
Thanks, Team Zoop

[Zoop @Zoop_Food]

@tu5hardey @ixigo @ixigotrains Hello, We sincerely apologize for the inconvenience caused. Due to some technical issues, your order could not be delivered. We have refunded ₹364 for your booking (Order ID: IXF8548570026). Thank you for your patience. Thanks, Team Zoop

[Zoop @Zoop_Food]

@tu5hardey @ixigo @ixigotrains Hello, We sincerely apologize for the inconvenience caused. Due to some technical issues, your order could not be delivered. We have refunded ₹364 for your booking (Order ID: IXF8548570026). Thank you for your patience.
Thanks, Team Zoop

[Zoop @Zoop_Food]

@Thesecre_TradeR @RailwaySeva @IRCTCofficial @eCateringIRCTC Hi, refund request for Order ID 2442631444 has already been submitted to IRCTC as payment was made via IRCTC online channel. We’ve again raised the request on your behalf. Apologies for the inconvenience caused. Thanks – Team Zoop

[Zoop @Zoop_Food]

@kuldeeppathak9 @ConfirmTKT @eCateringIRCTC @RailMinIndia Hi, we are taking up this matter with the delivery restaurant, and you may expect a call from us soon with updates. Please accept our sincere apologies for the inconvenience caused, and thank you for your patience while we improve our service quality. Thanks - Team Zoop

[Zoop @Zoop_Food]

@A_98Sanju Hello Sanju, sorry for the inconvenience caused. The refund has been processed from our end. Please check the attached screenshot for reference. Thank you for your patience while we work on improving the service quality. Team Zoop

[Zoop @Zoop_Food]

@A_98Sanju Hi, we sincerely apologize for the inconvenience. We are checking this with the restaurant and will update you soon. Thanks for your patience. Team Zoop

[Zoop @Zoop_Food]

@RatneshKas2609 @ConfirmTKT Hello, we have refunded ₹407 for your booking (Order ID CTF2255713142). We apologize for the inconvenience and appreciate your patience. Thanks, Team Zoop

[Zoop @Zoop_Food]

@JitenderKu39313 @ZOOP @ixigo Hello Jitender Kumar, Sorry to hear about your experience please accept our sincere apologies for the inconvenience faced by you. Kindly share your order ID or PNR no. so that we could identify the restaurant and take appropriate steps.
Regards,
Team Zoop