@Airbnb has to be the worst company ever.
Months ago, we were forced to cancel our booking because the place got infested with rats. We were told by the host that we will be refunded fully
But she made a case with airbnb that she deserves the money, and they agreed with her???
I try to always help friends not overthink but I cannot seem to control it myself as of late. I don't know what to do, cause I feel like I'm doubting every bit of myself :/