Chip McCoy

Global Cloud Evangelist -

[Chip McCoy @_ChipMcCoy_]

See how @Genesys Cloud helped @TechStyle become more efficient with their 10 million customer interactions a year. https://t.co/HkOQQQSW0y

[Chip McCoy @_ChipMcCoy_]

4 cloud platform features for next-generation CX solutions | Genesys https://t.co/X97WQ6Nxhe

[Chip McCoy @_ChipMcCoy_]

Find out what’s on the roadmap for @Genesys and how they are turning agents into superheroes. https://t.co/jAk5k18F7T

[Chip McCoy @_ChipMcCoy_]

Wondering about the benefits of a cloud contact center? We have answers in this FAQ. Read the @Genesys blog. https://t.co/gXFeKP3hjd

[Chip McCoy @_ChipMcCoy_]

Don’t foster fear of AI in the workplace. Help contact center agents adjust to a future that includes AI and how it will benefit them. Read the @Genesys blog. https://t.co/Br0bFFFwt4

[Chip McCoy @_ChipMcCoy_]

An all-in-one call center solution like the PureCloud app has several advantages: lower TCO, elimination of silos, open APIs and more. Read the @Genesys blog. https://t.co/PLJT4v1Rsv

[Chip McCoy @_ChipMcCoy_]

Be informed. If you’re considering a cloud solution, be sure to deploy the last, critical measure before going live. Learn more from @Genesys technology partner, @Empirix in this @AppFoundry blog post. https://t.co/B7ZujKUptN

[Chip McCoy @_ChipMcCoy_]

ER-Telecom drastically improves agent performance with Genesys | Genesys https://t.co/gF80gbuPJ1

[Chip McCoy @_ChipMcCoy_]

BBVA Argentina optimizes customer experience through cloud technology | Genesys https://t.co/Eb37ITpRYS

[Chip McCoy @_ChipMcCoy_]

Success Story: Vodafone - Virtual Contact Center | Genesys https://t.co/LJDKD7WEgp

[Chip McCoy @_ChipMcCoy_]

Customer experience migration checklist | Genesys https://t.co/kVpTk7k4oW

[Chip McCoy @_ChipMcCoy_]

Improving customer acquistion with a cloud contact center | Genesys https://t.co/kYL1Il3nan

[Chip McCoy @_ChipMcCoy_]

PureConnect workforce management just got a boost, thanks to Genesys Cloud. Read the @Genesys blog. https://t.co/YRSDWxur2G

[Chip McCoy @_ChipMcCoy_]

mBank elevates customer experience with PureConnect | Genesys https://t.co/FYHTM3k5Eq

[Chip McCoy @_ChipMcCoy_]

Just announced! Genesys recognizes Thapelo Kwenane from Harambee as a CX Hero. Learn how Thapelo changed his client's life in South Africa. Read the blog. #CXHeroes https://t.co/QUtSeKQph3

[Chip McCoy @_ChipMcCoy_]

.@IBJnews highlights the new @Genesys company-wide gender diversity and inclusion campaign. Read personal stories from #TeamGenesys https://t.co/Cb628wcLIP

[Chip McCoy @_ChipMcCoy_]

Struggling to deliver seamless #CX?? @Genesys has 10 tips on how it can improve your customer experience. https://t.co/YQkLVwcQ3x

[Chip McCoy @_ChipMcCoy_]

CX Migration Secret #1: Your #ContactCenter Migration Isn’t a Project. Read the @Genesys blog to learn how your customer experience migration isn’t a project — it’s a relationship. https://t.co/i0OtAGU9Ee

[Chip McCoy @_ChipMcCoy_]

Learn how Red Hat and Rose Hulman reimagined their #cloud #contactcenter. Read the @Genesys blog post. #callcenter https://t.co/L5bdc9B8Ok

[Chip McCoy @_ChipMcCoy_]

Genesys Advisors, as part of PureSuccess, help you define and realize your #customerexperience vision. Read the @Genesys blog. https://t.co/RdlI6pkUJz