Customer support

[Customer support @_CustomerSup__]

@jhone8040 Hi

[Customer support @_CustomerSup__]

@LfcShaunjudge Hi there, thanks for getting in touch. We're sorry to hear about the issue that you are facing in this regard. Kindly share your reachable contact number to get contacted by one of our representative for us to assist you further.

[Customer support @_CustomerSup__]

@PaulWhitehous64 @PaulWhitehous64 Hi there, thanks for getting in touch. We're sorry to hear about the issue that you are facing in this regard. Kindly share your reachable contact number to get contacted by one of our representative for us to assist you further.

[Customer support @_CustomerSup__]

@PaulWhitehous64 Hi there, thanks for getting in touch. We're sorry to hear about the issue that you are facing in this regard. Kindly share your reachable contact number to get contacted by one of our representative for us to assist you further.

[Paul Whitehouse @PaulWhitehous64]

@skinoverbone @RoyalMail Same problem over at ours.... we've lost the postal service (as we knew it) and won't get it back. A combo of privatisation and regulators who don't want to do their jobs, sadly.

[Customer support @_CustomerSup__]

@misfitmagico @misfitmagico Hi there! We're sorry to hear about your experience. Feel free to send us a DM and we'll try to assist you. Thanks!

[Customer support @_CustomerSup__]

Hi there, thanks for getting in touch. We're sorry to hear about the issue that you are facing in this regard. Kindly share your reachable contact number to get contacted by one of our representative, so that we can assist you further.

[Helen Nicholson @Smelly2]

@RoyalMail Hi,
Do you have a contact to look into a compensation claim from early November?

[Customer support @_CustomerSup__]

@MurCog16 @MurCog16 Hi there! We're sorry to hear about your experience. Feel free to send us a DM and we'll try to assist you. Thanks!

[Customer support @_CustomerSup__]

@bartleyo @bartleyo We are sorry to hear about this experience. We never like our customers to feel uncomfortable with our services. Kindly send us a Direct Message for further probe to your raised claim.

[Customer support @_CustomerSup__]

@TheGratefulLad Hi there, thanks for getting in touch. We're sorry to hear about the issue that you are facing in this regard. Kindly share your reachable contact Via Private DM to get contacted by one of our representative. We'd like to assist you further.

[SAYAN @TheGratefulLad]

⁦@RoyalMail⁩ Hi! My friend from the UK is sending me a parcel to Kolkata, India, and she’s completed all the formalities. But I just received a call from someone at the Post Office saying that I need to pay the customs duty. Please help. Parcel No.: LE679085704GB.

[Customer support @_CustomerSup__]

@NappyLadyUK @NappyLadyUK We would be pleased to review your concern. We kindly request that you contact us via Direct Message so that we can offer you additional assistance. Thank you.

[Customer support @_CustomerSup__]

@nappyladyadvice Hi there, Kindly reach out to us via private message with your tracking number for further probe and escalation to your raised claim.

[The Nappy Lady @NappyLadyUK]

Got copied into a Royal Mail email where they called me “quite needy.” My crime as a female small business owner? Expecting 48-hour Tracked post to be delivered & not sit unscanned for 10+ days. Would they call a man “needy”? Sorry to my customers for the delays @RoyalMail

[Customer support @_CustomerSup__]

@pgilbert12 @pgilbert12 Hi there, Apologies for the frustration and inconvenience experienced. Kindly reach out to us via private message with your tracking number for further probe and escalation to your concern. Thanks

[Customer support @_CustomerSup__]

@pgilbert12 Hi there, Kindly reach out to us via private message with your tracking number for further probe and escalation to your raised claim.

[Paige Gilbert @pgilbert12]

@RoyalMail I had a package delivered to a pick up location and the shop said that the barcode I was sent doesn’t work so they can’t give me my package. Help?

[Customer support @_CustomerSup__]

@ShereeOsborne09 @ShereeOsborne09 We would be pleased to review your concern. We kindly request that you contact us via Direct Message so that we can offer you additional assistance. Thank you.

[Customer support @_CustomerSup__]

@ShereeOsborne09 We would be pleased to review your concern. We kindly request that you contact us via Direct Message so that we can offer you additional assistance. Thank you.

[Sheree Osborne @ShereeOsborne09]

@RoyalMail why do your posties not respect people’s property? Our postie has been caught on camera walking across our garden when there is a perfectly good driveway/path right next to it.

This is not acceptable behaviour.

[Customer support @_CustomerSup__]

@blondecharm we do apologise for the frustration and inconvenience. Kindly reach out to us via private message with your tracking number for further probe and escalation to your concern. https://t.co/5l8cBTKWw7

[Customer support @_CustomerSup__]

@toxxxic7 @We would be pleased to review your concern. We kindly request that you contact us via Direct Message so that we can offer you additional assistance. Thank you

[Customer support @_CustomerSup__]

@toxxxic7 We would be pleased to review your concern. We kindly request that you contact us via Direct Message so that we can offer you additional assistance. Thank you

[Rebecca @toxxxic7]

@RoyalMail Royal Mail im suppose to get my parcel tomorrow but I will be leaving the uk tomorrow and only back on Feb what do I do with the delivery no one is going to be home? Can I get it sent today please or atleast early tomorrow before I leave to the airport? Tracking no SM416111464GB

[Customer support @_CustomerSup__]

@Piglet11y @Piglet11y Hi there, Kindly reach out to us via private message with your tracking number for further probe and escalation to your claim.

[Customer support @_CustomerSup__]

@Piglet11y Hi there, kindly reach out to us via private message with your tracking number for further information on your package.

[Michelle Gilmore @Piglet11y]

@RoyalMail any idea why my parcel arrived at Peterborough on Wednesday and hasn’t moved since. The parcel was sent tracked on Monday. Thanks