Jimmy Doucette

ad man. writer. drinker of whiskey.

[Jimmy Doucette @_JDwrites]

Ok, heard from @potterybarn. Their solution: reach out to the same exact people who haven’t been able to figure it out for the passed 3 weeks. Completely broken. #CustomerExperience

[Jimmy Doucette @_JDwrites]

Responded with a message days ago. You’re proving my point, Susan.

[Jimmy Doucette @_JDwrites]

Responded with a message days ago. You’re proving my point, Susan.

[Pottery Barn @potterybarn]

@_JDwrites Hello Jimmy,
We are disheartened to hear this. Please send us a DM with your order number and we will direct you to someone that can provide you with assistance.
Kindest Regards,
Susan
Social Media Customer Support

[Jimmy Doucette @_JDwrites]

My timeline is full of bad service and @potterybarn is by far the worst.

[Jimmy Doucette @_JDwrites]

Just redownloaded this app to shout out @potterybarn for the most incompetent customer service team and most ineffective systems I’ve ever experienced. Ordered a chair in May and they’ve lost and found it 4 different times. Current status: lost.

[Jimmy Doucette @_JDwrites]

Just redownloaded this app to shout out @potterybarn for the most incompetent customer service team and most ineffective systems I’ve ever experienced. Ordered a chair in May and they’ve lost and found it 4 different times. Current status: lost.

[Jimmy Doucette @_JDwrites]

@LincolnMotorCo @DanyelleMoorer They’re available but they won’t help. Going through the same thing “no programs available”

[Jimmy Doucette @_JDwrites]

And there’s a recall on the car because of battery fires. Letter from Lincoln says rental assistance. Service and customer service says no.

[Jimmy Doucette @_JDwrites]

Hey @LincolnMotorCo I have to replace the entire engine on my car with under 50k miles and I can’t get a rental? Repair is covered under warranty but what am I supposed to do without a car?

[Jimmy Doucette @_JDwrites]

HBO is really making me download a new app moments before the Succession finale?!

[Jimmy Doucette @_JDwrites]

Thinking about it, it’s also why I’m still with @optimum and haven’t bundled cell and internet with @Verizon. If @netflix makes this move, it’s going to be like I’ve collected the subscription infinity stones.

[Jimmy Doucette @_JDwrites]

@kendallbaker I travel enough for work that this headache probably means the end of my @netflix subscription. And their partnership with @TMobile is a big reason why I’ve resisted changing cell providers. It’s a whole new world for me.

[Jimmy Doucette @_JDwrites]

@kendallbaker I travel enough for work that this headache probably means the end of my @netflix subscription. And their partnership with @TMobile is a big reason why I’ve resisted changing cell providers. It’s a whole new world for me.

[Jimmy Doucette @_JDwrites]

@PP_Rich_Hill And draft Michael Mayer.

[Jimmy Doucette @_JDwrites]

@iJordanMoore Draft Michael Mayer.

[Jimmy Doucette @_JDwrites]

@Slomins Message sent. Honestly, not holding my breath. I’ve never had an experience like this with any company I’ve ever hired.

[Jimmy Doucette @_JDwrites]

Terrible, awful experience with @Slomins. From lying sales reps to being stood up mechanics. They’ll say anything to get you on a contract. DON’T BELIEVE THEM. Five weeks chasing them and still no fix.

[Jimmy Doucette @_JDwrites]

Anyone else only get half their @Newsday paper this morning? No funnies, Life on #LongIsland, or crossword? That’s the reason I get the Sunday paper.

[Jimmy Doucette @_JDwrites]

@stoolpresidente **ZAPPE HOUR! Rare missed opportunity, Pres.

[Jimmy Doucette @_JDwrites]

What is this over #LongIsland? #meteor #comet #ufotwitter #sky

[Jimmy Doucette @_JDwrites]

@KyleYNFL Drew Bledsoe

[Jimmy Doucette @_JDwrites]

Man, I love Jaylen Brown but he is SO sloppy with the ball.

[Jimmy Doucette @_JDwrites]

@caseyg412 Brutal! Did not have to be that way

[Jimmy Doucette @_JDwrites]

Kyle Lowry was on one foot, stepping backwards during that charge call. Bogus! Erroneous!