BonXap

[BonXap @_JustBiate]

@help_delhivery the delivery is supposed to be a box for the packaging which I don't require anymore. The only requirement now is for the order to be cancelled (as your systems won't allow me to complete the action) and a refund of the shipping i've paid in advance.Kindly resolve

[helpdesk_delhivery @help_delhivery]

@_JustBiate Hi, we sincerely apologize for the inconvenience caused. Please be assured that your concern has been escalated to our delivery team to resolve the issue at the earliest. We truly appreciate your patience and understanding. https://t.co/n5jgN7WG8J

[BonXap @_JustBiate]

@help_delhivery kindly get this order awb 46730810053071 cancelled and refund the shipping charge paid in advance (Unable to cancel from our end due to tech error). Pickup hasn't happened even after 3 days and the service is no longer required for now. Thanks.

[BonXap @_JustBiate]

@help_delhivery
Hi, can you pls check and update on what's happening with the order? I can't even raise a query on the app as it says 'package missing in audit'.
AWB- 46730810053071

[BonXap @_JustBiate]

@help_delhivery
Hi, seller claims that the package was already handed over yesterday, could somebody at the facility check and confirm pls. Kindly get this processed the soonest possible if it indeed has been handed over.
51493110001654

[BonXap @_JustBiate]

@help_delhivery
hi, parcel picked and is at the warehouse however no movement since. Kindly get the parcel connected to the next hub, I can't afford any further shipping delays and have an urgent requirement.
56748310000066

[BonXap @_JustBiate]

@help_delhivery

Thank you.

Is it the same issue with AWB- 13630912511025 ? Seems to be stuck at Hoskote.

[helpdesk_delhivery @help_delhivery]

@_JustBiate Hi, we sincerely appreciate your patience while we resolved this matter. We recognize the disruption caused and are pleased to see your shipment has been delivered. Rest assured, steps have been implemented to ensure such issues do not occur again. https://t.co/n5jgN7WG8J

[BonXap @_JustBiate]

@help_delhivery
Can somebody let me know what exactly has happened to the shipment pls. Every time i raise a ticket i get an automated/generic response, there has been no update in status and the shipment appears to be stuck at Hoskote facility since the 10th.
Awb 13630912461045

[BonXap @_JustBiate]

@help_delhivery package has just reached the final destination Aizawl and immediately marked as 'order has left Aizawl', (no delivery attempts) app shows it's on it's way back towards Guwahati. I'm confused. Kindly arrange the delivery the soonest possible.
AEB- 34790410492520

[BonXap @_JustBiate]

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[BonXap @_JustBiate]

hi @XpressBees_IN when are you planning on delivering my shipment 14356050137583. Package has been marked as 'customer wants future delivery'. There were no contact or delivery attempts made by the agent. Can the delivery be done today, please?

[BonXap @_JustBiate]

the delivery at the quickest possible.

[BonXap @_JustBiate]

@XpressBees_IN my shipment 14356050137583 has been marked 'customer wants future delivery' when i wasn't even contacted by the delivery agent. I had even called the assigned agent on the 20th to confirm & request that the delivery be made, still undelivered. Kindly arrange

[BonXap @_JustBiate]

@XpressBees_IN my shipment 14356050137583 was scheduled for delivery on the 19th, i wasn't even contacted but was marked as 'customer wants future delivery'. Shipment was again scheduled for 20th delivery, i called the assigned agent to confirm and request that the delivery be

[BonXap @_JustBiate]

@Moolah_nad okay

[BonXap @_JustBiate]

@monadverse yes, yes

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[BonXap @_JustBiate]

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[BonXap @_JustBiate]

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[BonXap @_JustBiate]

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