@twitchsupport
https://t.co/mWmQ6svQAc
According to the appeals portal, you suspended my account "lillie_garden" for: "". This lead to me not being given a fair shot at appealing my suspension. All attempts to go through the proper channels have been ignored or denied. If there is a human being still running this account, please take 10 minutes to hear me out. Thanks.
@lillie__garden@Twitch@TwitchSupport@Twitch@TwitchSupport this is seriously ridiculous, at the very minimum it's completely unfair to leave him entirely in the dark about why you're removing him from your platform and the income he was getting from it.
@Twitch They got back to me, kinda. Rejected my "appeal". My "appeal"? Was just asking for details on why I was banned. @twitchsupport please give me an actual chance to appeal this????
My account on @Twitch (lillie_garden / https://t.co/hYRUdSnLBp) was suspended indefinitely. After combing through everything, I genuinely couldn’t find which ToS I had violated- the email said "Serious Threats of Violence", but there was nothing malicious or harmful. The appeal portal gave no details. I suspect this may have been an automation mistake or a misinterpretation of something that had happened.
The suspension doesn’t have any more details included beyond the initial email. It's possible the offense was a reference made to a scene from an american sketch show mentioned in passing conversation, but the statement was clearly satirical. It was clearly stated to be a reference to the scene in the show in the context of the stream. It was never implied to be a serious threat, and that context feels very important to the suspension.
As a disabled creator, Twitch has been my only stable income and a huge source of hope for me. I’ve treated this as a serious full-time job, from day one. I try to be as responsible as I can with moderation, and if somehow there was a violation, it was by mistake. This platform means the world to me.
I would like to ask @TwitchSupport to please take another look with a human review. I received a permanent suspension as a first offense to a referential joke, which leads me to believe this was a mistake or a misunderstanding. I'm committed to making sure it doesn’t happen again, and I would very much appreciate a human review for my case. Thank you for your time.