@HELBpage I would like to understand why my account says I have a balance of 85K yet I cleared all my loan, I have an overpayment 34K which you refused to grant me and I even have a certificate of completion. This issue is affecting my credit score. Look in to it and advise
@JubileeInsKE could you be dealing with fraudulent partners?
I applied for a loan on Jijenge Microfinance Bank. Upon approval, I was advised to take a credit policy with Jubilee as part of the process,which I did. Since then, your partner has gone MIA on me
@JubileeInsKE You are a big company and I wouldn't expect you to partner with frauds. So where am I supposed to take the purchased certificate if your partner can't disburse the loan?
Will you refund the 3K i used to purchase the policy since there is no loan being insured?
@JubileeInsKE my efforts to reach your partner have bore no fruits. They don't respond on emails, the number of the website is not working, no specific physical location. Do you mind putting things in to perspective?