@Hull_Trains hello, Iβm trying to claim a refund for a cancelled train. I had to be somewhere for a certain time and the next hull train was too late. So I had to book an alternative train with LNER. Iβve tried claiming a refund through you but β¦1/2
β¦2/2β¦ But because I booked my ticket on the Trainline, it redirected me to the Trainline. So Iβve tried to claim a refund via the Trainline and it redirects me back to Hull trains! Can you help please? Thank you
@HelpAtGeorge hi, Iβve just made an order online but then realised I put my email address as .co.uk instead of .com! Is there any way I can change this so I can receive order updates to my actual email? I checked out as a guest so not sure if possible? Thank you
@bt_uk hi there, I was wondering if you could help please? My WiFi has been down since around 1pm today and is still not back on. The box is flashing pink/purple.
Thank you
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@REDDriving 2/2 - ive logged back in today to book some lessons now restrictions have been lifted and it says I have no lessons to book - please can you help? Thanks.
@REDDriving hi, I purchased lessons last year before lockdown and didnβt get to use them all because of Covid, I logged into my account a month or so ago and it said I had about Β£170 in my account to book lessons - 1/2