Hi @joAnNe2567, Kindly share with us your number in Our DM, your transaction which was charged and the time you performed the transaction for assistance. #MtnSupport
Hello @Jmarvinz1, Kindly share your number in our DM and also include your last four transactions, your current balance and the names registered under your Simcard. #MtnSupport
Hello @olwangud, we do apologise about this however Kindly get any other registered Mtn Simcard with Mobile Money, share with us the number and deposit at least half of the capital on the blocked Simcard that we can transfer all that money to the new shared Simcard.
Hi @Gilbo54501907, this is so unfortunate however Kindly share with us the screenshot of your transaction message, your number and the time you were Called that we can resolve this. #MtnSupport
@olwangud Please note that the shared number should have at least half of the balance on your Momo pay number which would help us effect the transaction. #MtnSupport
Hi @hussena2013, We do apologise on how your issue was handled however we hope to get it resolved better. DM us your Complaint for assistance. #MtnSupport
Hi @Leo_Omutre, Our App has been restored successfully if you're still experiencing the same problem then kindly share with us your number, last transactions and current Momo balance for checks. #MtnSupport
Hi @MabuyaMubarak, Please note that there was a service Upgrade however everything is working just fine now. Kindly share with us your number, your last four transactions and your current MOmo balance for assistance. #MtnSupport
Hi @smartfoodsug, We do apologise for the inconveniences caused however our Network has been restored. Kindly share with us your number, last transactions and your current Momo balance for checks. #MtnSupport