@Samsung@TMRohOfficial@SamsungIndia@SamsungNewsIN
30+ year loyal customer, never felt this helpless. Delivery delayed, chat bluffs, template emails, X loops back to chat. Manager Ankit Shaukeen promised call in 1hr — 3hrs ago, nothing.
Completely ignored.
#SamsungDeliveryFail
I Recorded it.
Exactly 10 mins later, he gave a half-ring missed call and vanished.
Why is it so difficult for a customer to get a simple resolution from Samsung? Feeling completely helpless. @SamsungIndia@Samsung @SamsungHelp_IN @SamsungSupport#CustomerServiceFail#NoResponse
Your X handle promised a callback yesterday, but the same team is ghosting me since then. One executive called this morning, confirmed it's a delivery issue (not product), took my order number & said he'd call back in 5 mins- Contd..
@SamsungIndia@Samsung@TMRohOfficial@SamsungNewsIN Same old drill Yadav called asked if I have an issue with product, I informed delivery issue as well as misbehaviour he took my order number and told he will call in 5 minutes after 10 minutes he gave me a missed call..Sheer INCOMPETENTENCE @SamsungNewsroom@SamsungMobile
@Samsung@TMRohOfficial@SamsungIndia@SamsungNewsIN
30+ year loyal customer, never felt this helpless. Delivery delayed, chat bluffs, template emails, X loops back to chat. Manager Ankit Shaukeen promised call in 1hr — 3hrs ago, nothing.
Completely ignored.
#SamsungDeliveryFail
@SamsungIndia@Samsung@TMRohOfficial@SamsungNewsIN Your X handle promised a callback from the concerned team, but the same team never reached out since yesterday. To top it off, your Manager Ankit Shaukeen and Senior Manager Pratham Chaudhry bluffed and hung up on me. I will wait and update this post #WaitingForResponse
@SamsungIndia Samsung Care never cares shrugs off responsibility with false promises.🍒 on the cake the Social Media Team wants me to chat again on which I already wasted an hour in the morning #HorribleService I was loyal for decades with #Samsung
@SamsungIndia@Samsung
Spent an hour looping for a chat rep who "raised a request" for today's delivery. Waited all day... got a vague email: "as soon as possible."
30 years loyal to Samsung and now it feels like you couldn't care less. #SamsungDeliveryFail#ThanksForNothing
@LICIndiaForever While paying LIC premium online like I do every year since a month now I am getting an error PAN not updated but your portal shows my PAN. The so-called 24*7 number is invalid. Stock market performance and service are both #pathetic seems like #LunchtimeAtSBI