ORCCA

Ottawa Regional Contact Centre Association

[ORCCA @_ORCCA]

#ThrowbackThursday: The ORCCA Awards were just a few weeks ago, and they couldn't have happened without these ladies: Gen, Keisha, Josianne and Mel. Congrats ladies for putting together an amazing #Ottawa's celebration of #CustomerService excellence!

[ORCCA @_ORCCA]

Our full-day workshop on coaching is this week. Whether you’re an experienced coach or new to coaching, this session is for you! Get the details on https://t.co/eXDFzU7Dxe. #Ottawa #coaching #CustomerService

[ORCCA @_ORCCA]

There are still spots left for this coaching workshop hosted by ORCCA. This full-day session is geared for new coaches as well as experienced coaches and team managers. ORCCA members get a discounted rate! More at https://t.co/eXDFzU7Dxe.
#CustomerService #Coaching #Ottawa

[ORCCA @_ORCCA]

Are you seeking to refine your coaching skills? Join this full-day session hosted by ORCCA is geared for new coaches as well as experienced coaches and team managers. ORCCA members get a discounted rate. More at https://t.co/eXDFzU7Dxe #CustomerService #Coaching #Ottawa

[Jim Watson @JimWatsonOttawa]

@OCH_LCO @StephaneOCH_LCO @MathieuFleury @_ORCCA Congratulations!!

[OCH_LCO @OCH_LCO]

Quatre membres de notre Centre d’appels ont reçu un prix à l’occasion de la remise des prix d’excellence de l’Ottawa Regional Contact Centre Association qui a eu lieu le 19 septembre. Bravo à l’équipe qui, par son travail, améliore la vie des locataires! @StephaneOCH_LCO @_ORCCA

[ORCCA @_ORCCA]

Congratulations @OCH_LCO and your team members on your 2019 #ORCCAawards! ORCCA exists to celebrate excellence in customer service, and we’re proud to have recognized your work. Thank you! #CustomerService #ottnews #Ottawa

[OCH_LCO @OCH_LCO]

4 members of our Call Centre were recognized by the Ottawa Regional Contact Centre Association during their Awards of Excellence Sept. 19. Congrats to The team! The work they do improves the lives of tenants. @StephaneOCH_LCO @MathieuFleury @_ORCCA #ottnews

[ORCCA @_ORCCA]

We thank our sponsors who have made this year’s awards gala possible and a success: @BGRSmobility @Invest_Ottawa @RandstadOttawa @CAANEO @alternasavings #ORCCAawards #Ottawa #CustomerService

[ORCCA @_ORCCA]

The crowd enjoying comedian Max Bobik's routine! Congratulations to all the winners! #ORCCAawards #Ottawa #CustServ @maxbobik

[ORCCA @_ORCCA]

Sue Nesbitt of @scotiabank is one of this year's Lifetime Achievement Award recipients. Congratulations! #ORCCAawards #ottawa #CustomerService

[ORCCA @_ORCCA]

Dene is hosting this year. We’re so delighted to have him back! #ORCCAawards #CustServ #Ottawa

[ORCCA @_ORCCA]

Employees are being recognized in these categories at the 2019 #ORCCAawards:
Contact Center Agent Excellence
Contact Center Support Excellence
Contact Center Manager Excellence
Contact Center Lifetime Achievement
Congratulations to all the recipients! #Ottawa #CustServ

[ORCCA @_ORCCA]

The stage is set, and the 2019 #ORCCAawards of Excellence in customer service are underway. Follow us on Facebook, Twitter and Instagram. #CustServ

[ORCCA @_ORCCA]

See what they say about the #ORCCAawards of Excellence.
Join us and the #CustServ community this Thursday to celebrate the 2019 recipients. Read about the awards at https://t.co/x3sqKuup6J.

@BGRSmobility @Invest_Ottawa @RandstadOttawa @CAANEO @alternasavings

[ORCCA @_ORCCA]

The ORCCA Awards are right around the corner! Stay tuned for more announcements and check out https://t.co/SBCKu2uwuo for additional details. #ORCCAawards #custserv

[ORCCA @_ORCCA]

Early-bird tickets are now on sale at [email protected]. Visit https://t.co/akm95NQJGb for more information. Hurry up so you can join us for a Fresh and Lively New Celebration of #CustomerService! While you are there, nominate your top-performing employees. #ORCCAawards

[ORCCA @_ORCCA]

Join us on for a Fresh and Lively New Celebration! ORCCA is pleased to bring new and exciting changes to the 2019 #contactcenter Awards of Excellence with a fresh new VIP reception for winners, a condensed recognition ceremony, and more! Details at https://t.co/a7Y9Wy2vkr.

[ORCCA @_ORCCA]

Should you smile while taking a customer’s call? How do you handle an irate customer? How do you quickly get over the stress of a difficult call? Attend this ORCCA workshop to learn about the basics of great customer service. More details at https://t.co/yKKNtRJsDX. #custserv

[ORCCA @_ORCCA]

Have you ever wondered why it’s so easy to work with some people yet more challenging to work with others? Attend this full-day workshop hosted by ORCCA to learn about the DISC model, a simple tool that helps teams communicate better. More information at https://t.co/p1eB0yTpZt

[ORCCA @_ORCCA]

ORCCA is hosting a site tour of Ottawa's 911 Communications Centre this week. There are still a few spots left. More information at https://t.co/ndxNeSG37l.