Ross Alexander Photo

Comms | Disability inclusion | Photo/video

[Ross Alexander Photo @_RossAlexander_]

I always enjoy raising awareness and talking about my hearing loss, and what better time to do it than #DeafAwarenessWeek2021, thank you @RNID

[RNID @RNID]

When you meet a deaf person or someone with hearing loss, ask them what communication methods they prefer, because has different needs. Here are @_RossAlexander_'s:

🙋🏼 Get his attention
👄 Speak clearly, not loudly
🔁 Try rephrasing

#BeDeafAware #DeafAwarenessWeek

[Ross Alexander Photo @_RossAlexander_]

@RoyalMailHelp Ive just sent a DM

[Ross Alexander Photo @_RossAlexander_]

@RoyalMailHelp youve delivered a parcel of mine to the wrong address. The photo on the tracking shows its not my house. Your website goes round in circles looking for a ‘contact us’ method of actually connecting with someone for help. Please can you help? Thanks

[Ross Alexander Photo @_RossAlexander_]

@bt_uk The email [email protected] is advertised in one of the emails my mum has received but when contacted it bounces back as no longer in use? The bigger issue is lack of accessibility, but for now id be happy with some help for my parents. Any help very much welcomed

[Ross Alexander Photo @_RossAlexander_]

. @bt_uk please can you reply to me on here. Your options for communication are very limited and not at all accessible. Thank you

[Ross Alexander Photo @_RossAlexander_]

@bt_uk Hi Paddy, i dont actually want to make a complaint i want help with my order. Ive tried to cancel a £140+ contract and move to much cheaper one, still with BT but have no idea on where things are and meanwhile same £140+ is being billed.

[Ross Alexander Photo @_RossAlexander_]

@bt_uk Hi Paula, no not yet, id really appreciate an email address so i can relay this information in an accessible way for my parents. I am not an account manager for their account, as asked above. Any help greatly appreciated

[Ross Alexander Photo @_RossAlexander_]

@bt_uk Hi Brian, still need help thank you but this isnt the best method of communication for me. Is there an email address i can contact. In todays day and age there really should be more accessible methods of communication. Thank you

[Ross Alexander Photo @_RossAlexander_]

@bt_uk Ive a contract query. I trying to resolve it on behalf of my parents. They are being charged over £140 monthly for services they do not want and trying to move their contract has been a dreadful experience in terms of communication. Can you help me check the status of order pls?

[Ross Alexander Photo @_RossAlexander_]

@Lightroom Isle of May, puffin season 🫡

[Ross Alexander Photo @_RossAlexander_]

@SophieCarrPhoto Brilliant shots, it reminds me of my visit. I climbed to the top of Blahnúkúr when i visited back in 2019 and took advantage of a couple of hikers who were placed in an excellent locations to show the scale of the landscape! The most amazing place, thanks for sharing your images

[Ross Alexander Photo @_RossAlexander_]

@RadioX Mr Brightside 💪

[Ross Alexander Photo @_RossAlexander_]

@FujifilmUK Portstewart strand, NI 🖐

[Ross Alexander Photo @_RossAlexander_]

@sportbible Bielsa's hug after the Dan James goal against Burnley 🥺

[Scope @scope]

📈 You might have seen the news that Centrica, the owner of British Gas, has made record profits of over £3 billion this year.

A year where energy bills for disabled customers have reached unsustainable and unaffordable heights.

[Ross Alexander Photo @_RossAlexander_]

@chloeltear Id say don't feel the need to suddenly feel comfortable using the word. I'm well over a decade with a severe/profound level of hearing loss and still don't see myself as 'disabled', hearing aids and all. You'll also have an opportunity to be a leader in teaching others, grab it.

[Scope @scope]

🗣️ “It is not the candidate who should be agonising about whether to disclose a disability.”

Less than a quarter of disabled jobseekers would disclose their disability on their application. Only 12% of respondents would do so at interviews.

But this shouldn’t be the case 🧵

[Ross Alexander Photo @_RossAlexander_]

@parcelforce Just DM'd, thanks

[Ross Alexander Photo @_RossAlexander_]

Enjoying a sunset at home is just different..

[Ross Alexander Photo @_RossAlexander_]

#MoonWatch