@redambition Hi there - Very sorry to hear you had this experience. Can you please DM the booking number & pickup address so we can investigate? - Cass
@priy21 Hi Priyadarshan - Please DM your phone number and we will get someone from our Customer Service Team to call & assist you with this. - Cass
@blissy6969 Hi Ben - Upon investigation, that cab is not affiliated with our Silver Service fleet. We recommend contacting the Taxi Services Commission.
@RobertIdAu Very sorry to hear this, Robert. We will lodge a report with our Driver Services Team who will address this with the Driver involved. - Cass
@ilanjbloom We're very sorry to hear you had this experience, Ilan. If you could please DM the pickup address & time, we'd like to investigate. - Cass