Thank you Air India for this wonderful surprise. This is how your staff treat our bags. On my way back from Canada to India this afternoon after landing in Delhi I found my bag broken.@airindia
@IndiGo6E mistakes and enforcing payments without considering the situation, it feels like your company doesnโt care about fairness or long-term trust, only about maximizing revenue. (2)
To @IndiGo6E
After flight 6E 1185, my luggage was severely damaged due to oil leakage. My VIP 30 kg bag and two Islamic dresses worth โน26,500 were destroyed. Your response? A โน2000 voucher. This is not only insulting but shows a complete lack of respect for your customers.
@IndiGo6E This kind of behaviour shows that your company is more focused on making money than on doing whatโs right. Itโs clear that profit is your priority,not building goodwill or maintaining a positive relationship with your customers. By refusing to take responsibility for your (1)
@IndiGo6E It's really frustrating to see that when mistakes or damages happen because of your teamโs lack of skills or failure to deliver what was promised, you expect us, the customer, to bear the full loss.Yet, when it comes to payments, especially after weโve done everything on our end.
I expect full compensation for the damages, nothing less. Offering a voucher is disgraceful for an airline that claims to value its passengers. This is appalling customer service, and it's clear that IndiGo has no regard for resolving issues properly.#IndigoAirlines
I expect full compensation for the damages, nothing less. Offering a voucher is disgraceful for an airline that claims to value its passengers. This is appalling customer service, and it's clear that IndiGo has no regard for resolving issues properly.#IndigoAirlines
To @IndiGo6E
After flight 6E 1185, my luggage was severely damaged due to oil leakage. My VIP 30 kg bag and two Islamic dresses worth โน26,500 were destroyed. Your response? A โน2000 voucher. This is not only insulting but shows a complete lack of respect for your customers.