Dee James

[Dee James @__Be_TheChange_]

FINALLY! After buying a lemon from @VW in July, we were able to return it to the dealership today. We fought with @VW for months get our money back. They initially refused and we needed help from the Better Business Bureau and advice from three different lawyers. Don’t buy a @VW

[Dee James @__Be_TheChange_]

Y’all. Not only did @VW refuse to give us a full refund due to the engine failure. But, now they’ve discovered “steering issues” that need repairs. She’s been in the shop since August after 4 weeks of use. Don’t buy a VW! @vwcares

[Dee James @__Be_TheChange_]

Thank you to everyone that has already shared this post or my screenshot of it!

[Dee James @__Be_TheChange_]

45 days ago, our brand new @VW went into their service dept needing a full engine replacement. We’ve requested a full refund & are continually being told to be patient while they decide on this. This has been going on since August & we want closure, @vwcares

[Dee James @__Be_TheChange_]

The amount of time and effort I’m having to put into this matter is ridiculous, @VW and @vwcares …

[Dee James @__Be_TheChange_]

@VW and @vwcares have been giving me these “status updates” for over a month now. Meanwhile, I’m paying for a brand new car that doesn’t work instead of getting a full refund. Not okay.

[Dee James @__Be_TheChange_]

Still nothing… 🙄

[Dee James @__Be_TheChange_]

@VW & @vwcares sold us a lemon & haven’t done anything to put things right. Had a brand new Taos for 4 weeks & it needs a full engine replacement. Getting the runaround instead a full refund for over a month now…

[Dee James @__Be_TheChange_]

Still nothing… 🙄

[Dee James @__Be_TheChange_]

@VW & @vwcares sold us a lemon & haven’t done anything to put things right. Had a brand new Taos for 4 weeks & it needs a full engine replacement. Getting the runaround instead a full refund for over a month now…