Dominique Tayler

[Dominique Tayler @____tayler___]

@vrbo In addition, somehow the owner has been allowed to leave me a 1-star review even though I never stayed at her property and she cancelled my reservation hours before my arrival. How can VRBO let this happen? She also claims it was VRBO who double-booked us.

[Dominique Tayler @____tayler___]

@vrbo Thank you Mandi, I have sent a DM with these details. How can VRBO leave a family with a baby and animals with nowhere to stay and not provide instructions for help until after 9:30pm at night? The experience was seriously distressing. Customer service needs massive improvement.