Ellen

LPC and LLM student/future trainee solicitor

[Ellen @__ellengordon]

LOOK HOW CUTE WE ARE

[Ellen @__ellengordon]

@VirginAtlantic @Delta hi, I am flying on a Virgin Atlantic flight operated by Delta tomorrow and when I booked I was told I needed to add my bags when checking in. I’ve just checked in and I cannot add my bags to my booking. Can someone help please)

[Ellen @__ellengordon]

@Matalan Hi, I purchased an item in store that I would now like to return, I have the card receipt but not the item receipt, will I still be able to return this please?

[Ellen @__ellengordon]

@OfficialPLT #PLTxSemiFinals @daniel_barrett8 late anniversary/moving in present…? 👀⚽️

[Aaron Schmit @theaaronschmit]

My girlfriend animated her 2021 mood and honestly? Same.

[Ellen @__ellengordon]

@beautypie Hi, I’ve been waiting for the superluminous under eye brightener to come back in stock before placing my order as I missed it the first time. I’ve been waiting for months now and the date keeps getting pushed back, is the latest date definitely right?

[Ellen @__ellengordon]

@500daysofluce They are totally worth it and an amazing present! So warm and cosy and they last ages, I’ve had mine for a year and they’re still amazing! They’re tight fitting at first until the fur flattens so no need to size up unless you have a preference ☺️

[Ellen @__ellengordon]

@BPPGroup Hi, I have been trying to contact someone regarding materials but get no response and the new online form does not work. How am I supposed to contact my programme leader, can I call someone?

[Ellen @__ellengordon]

@jxeker @shxlini

[Ellen @__ellengordon]

@Tanyelala Use MyHermes! It’s 2.90 for a tracked parcel that’s less than 1kg I think, and super easy to print the labels too!

[Ellen @__ellengordon]

@CommuterClub @CommuterClub hi, it’s now been over a week and I’ve received no response apart from a generic email telling me my case is closed. When am I going to get a response about the remaining refund that I am owed, and the money back?

[Ellen @__ellengordon]

@CommuterClub @CommuterClub So how long are you suggesting we should wait for a response? There's a significant amount missing from my refund and it is impossible to speak to your customer service team. I have provided evidence of when I last used my ticket several times.

[Ellen @__ellengordon]

@CommuterClub @CommuterClub can you respond please? I have received a partial refund this morning, but when will I receive the remaining £179 and a response to my emails?

[Ellen @__ellengordon]

@CommuterClub Thanks, when should I expect a response to my emails? As you’ve already processed my refund of £76 when it was supposed to be £255. When will I receive the rest of the refund?

[Ellen @__ellengordon]

@CommuterClub @CommuterClub please can someone get back to my messages and emails? Thanks!

[Ellen @__ellengordon]

@CommuterClub Hi, I’ve just received my cancellation summary and the date of last use and refund amount is incorrect. Please can you assist? Thanks!

[Ellen @__ellengordon]

@maybeitspierre @shxlini I feel like you would enjoy this 😂

[Ellen @__ellengordon]

@CommuterClub Hi, can someone get back to me on this or reply to my emails please? Thanks!

[Ellen @__ellengordon]

@CommuterClub Hi, I emailed you over a week ago with a query about backdating my last day of use if I wish to cancel my ticket? I’ve received a generic response but it hasn’t answered my question and I can’t backdate when cancelling. Can you advise please? Thanks!