Gergana Angelova (she/her)

UX Designer and Researcher, curious human & flipchart lover. Trying to run a book club 📖 Connect with me on

[Andy Budd @andybudd]

Hypothesis. Figma will eventually become AI powered Canva, trained on professional designers data.

[Joe Natoli @joenatoli]

@allenholub Dogma is the death of all value.

And I honestly think it's pretty damn difficult for any product department or team to be truly "agile" when the entire rest of the organization is stuck in waterfall hell.

Just sayin.' 😆

[Gergana Angelova (she/her) @__gerrr__]

I'm lucky to be on a team where people treat each other fairly and point out unreasonable requests, which don't happen much anyway.

[Allen Holub. https://linkedIn.com/in/allenholub @allenholub]

Being "a team player" usually means that I expect you to do every unreasonable thing I demand from you without complaint. It's a form of abuse.

[Brad Frost @brad_frost]

Buttons and icons: seemingly tiny simple things that can end up being enormously complex.

[Indi Young (she/her) @indiyoung]

Has your team started using #ThinkingStyles instead of #personas?

They are interior cognition archetypes (or mindsets) that help you create a variety of solutions for people, including those that your org has been ignoring.

[Cat Noone @imcatnoone]

It's critical everyone has a clear understanding of the WCAG given it’s (generally speaking) the worldwide standard for how we adhere to accessibility (on web and beyond) and give disabled people the experience they deserve.

It’s a free resource for our community, so go check it out! (2/2) https://t.co/G1b7ho2zoS

[Gergana Angelova (she/her) @__gerrr__]

@sarah_edo Some ebook readers read out loud, on Pocketbook you can even choose if you prefer American English or British English voice.

[Indi Young (she/her) @indiyoung]

If I could change the word #persona to the word #character for the entire product field, I would.

I know what's going on when your manager asks for a persona. Your manager wants a character for use in scenarios or journey maps.

https://t.co/HCqqDrP4yU

🧵 1/7

[Indi Young (she/her) @indiyoung]

I change all names to unique nicknames representing something unique the person said, just so the team can remember the person more easily.
Preserve people's privacy.

🌱

3/3

[Ant Murphy @ant_murphy]

Creating customer personas are great but make sure they’re grounded in data.

Too often I see teams make their personas up. That’s ok if you validate them afterwards, but dangerous if you don’t and they guide decisions.

[Gergana Angelova (she/her) @__gerrr__]

@lawtonpybus Yes, after projects in which multiple researchers were involved. Most of the time the need for a retro emerges from a conversation and the format is a loosely moderated chat with a couple of action points to implement for future projects.