Hi @amazonIN I need help over here.
I have a return pickup scheduled today so I took the day off. Now I see the return is rescheduled without intimation or communication.
As I am out of station, kindly schedule a pick-up for today only.
Also i need to chat with cc executive
@AmazonHelp No you don't, else you don't have to communicate so much.
Here is the order which i requested for return
Order number 408-7011263-1944342
Hope now you can find me and my issue which keeps happing every time I try to return.
@AmazonHelp Please improve your pickup as it was 10yr back or track the pickup guy over gps and not to believe him blindly then to your prime customers.
Also think about giving an option for the consumer to drop the return on your local warehouse (like Amazon Fresh) don't waste our time.
@AmazonHelp Your cc executive is trolling me and disconnect.
Your agent didn't show up in my locality, he didn't even reached my security guard, he didn't even call and yet my pickup is rescheduled. Why ?
7days is pickup window, you scheduled it after 3 days + 1 and 4 days are gone.
@AmazonHelp@amazonIN No one came to my doorstep, no one called me. Can you prove the agent came and called?
I want it to be picked up by today as I am not there tomorrow, kindly arrange an emergency pickup or tell me where to dump this junk.
@LiciousFoods Again facing quality issue, it seems it was outsource from local and packed.
1. Ribs are added to Chicken Curry Cut Large pieces.
2. It is not properly skinned and cleaned
When will you improve ?
@LiciousFoods You gave me the horrific nightmare for the lifetime where I became a butcher trying to skin the cut pieces.
I don't need a refund for my experiences as I want to keep it my memory to make wise decisions and one of it is to stop buying form Licious.
Thankyou
@Swiggy Order #249408750174134 is delayed the ETA is 7min since last 1 hour as your executive is not moving.
I struggle with your bot and got farheen even she is unable to understand and acting as bot.
Kindly shutdown your platform rather to torture customer.
@Swiggy order #248544539141107
The ETA is 6 then 2 then 4 then again 6 for the last 30 min. I connected with Atish Ray but he was of no help.
Kindly cancel & refund as I can't keeping waiting forever.
@SwiggyCares Please register my grievance:
1. Your AI bot keep trolling me us for 30min
2. We have to narrate everything again to your cc excutive as he never reads the previous chat log
3. CC either put you on hold or never reply until order arrives
This keeps on happening with me.
@SwiggyCares Please train your executives to at least read and understand the query rather to say refund has been initiated.
Where is accountability & responsibility towards the customers, of course I will get what i paid but rephrase my tweet again
@Swiggy My ORDER #247679556198004 got cancelled after keeping my kid waiting for 50 mins. I got refund but where is compensation for the experience & my time ?
If I cancel the order I will be fined for the order amount but not resturant will not be.
How fair you think is this ?
@Swiggy My ORDER #247679556198004 got cancelled after keeping my kid waiting for 50 mins. I got refund but where is compensation for the experience & my time ?
If I cancel the order I will be fined for the order amount but not resturant will not be.
How fair you think is this ?
@SwiggyCares + your stupid bot keeps irritating rather to understand and help. I need a human intervention to this matter and the resturant to be fined and consumer to be compensated.
Your platform is already loosing credibility over delivery time and now started cancellation. Plz work on it
@ACTFibernet It's been 36 hours since i reported my issue, still no solution.
Will you be able to resolve my issue this week ?
And don't keep calling me randomly for address, look at the DM