@TurkishAirlines@TK_HelpDesk we are still getting the run around from our customer service department. It has been two months and there is still no refund or TK miles that were deposited.
@TurkishAirlines@TK_HelpDesk the lack of communication from the feedback department is insane. We were expecting an approved refund to rebook flights for a medical emergency and we have still not had the funds deposited into our TKPay account. It’s been 6 days.