@delhivery tried to pick up the package myself—only to reach a vague "DDA Sheds, Pocket A, Okhla" address with no building info. Wasted an hour searching. Absolutely frustrating. Requested a call back but no one said anything on call and no call back either.
Ordered a backpack, supposed to be delivered by July 20th via Delhivery. Got the AWB on 19th july & checked—turns out there were “delivery attempts” I never got notified about. No calls, no visits, nothing. How are fake delivery attempts even allowed? @delhivery#Scammed#fail
You can ask me for pointers on how to improve your support and your support section in the OLA application wherein you have not mentioned anything about Refund voucher. Also, your support replies are complete bots and please try to add some humanization to it. (3/3)
@Olacabs@ola_supports@bhash Hi! I believe i have witnessed the worst Customer support in my life. You guys do not bother to provide a proper TAT for your customers, I guess you do not have any. Also, it has been more than a week since I have not received my refund. (1/3)
I have emailed you guys on 20th of July, still no response from your end. Why even have a support email when you do even want to support at the first place. After, witnessing my issue on X, still no response on email with obviously no TAT. (2/3)
I think @Olacabs are quite busy sleeping in these rainy days as they do not bother to respond on customer queries! Also, they don't even bother updating their support structure for better assistance.
I am currently working on a redesign project for YouTube Music that aims to enhance user experience and elevate the way we enjoy music online.
👀 Stay tuned for updates as I bring this vision to life! 🎶
#YouTubeMusic#Redesign#UserExperience#MusicTech#Innovation