@Cleartrip@DevirupaM@Cleartrip — Shruti: your last statement is the classic "We will get back to you in 48 hrs".
Probably you need to look into what kind of expectations you set based on the severity of the trouble you cause your customers.
So now @Cleartrip
you're just trying to deploy the dirty and old playbook.
Claiming to me and my wife that the flight was rescheduled while the ticket is fine.
Yet, @AirAsiaIndia didn't send us any intimation and at the airport they confirmed that the flight wasn't rescheduled
@Cleartrip — you guys just subjected my family to one of the weirdest experiences.
You issued a ticket for 18th Jan and the boarding pass for the ticket issued is for a flight on the 19th Jan!
My wife and kids are stranded at the airport while they figure out what they can do!
@Cleartrip — to further add: in a conversation with your support staff, they are simply blaming the airline for having rescheduled the flight. While the Air Asia staff clearly told us that this flight wasn't rescheduled.
Are you folks just trying to shift the blame here?
@flydotio Really appreciate this.
One other unrelated question—are your docs (https://t.co/6ByCgcfDPZ) hosted on an in-house solution or is it hosted on some platform? Not only are the docs very well written but the presentation is just fab!
@FreshMenuIndia@gonsalves_r Not sure which part of that blog post explains the underlying reason of non-disclosure 🤔 Besides the very oh-so-what title — Data Security "Update" — really? Also, why would all this live information about users be on your "test" servers?
@airtelindia txn ID: 180720384547 for Rs.299 - money charged to my card, app said money transferred to wallet - but, wallet balance doesn't reflect anything. What gives?
@DevirupaM Of course it is! It's just hard to find something original to say these days. Everyone knows _everything_ just about _everywhere_. And then, there's _fake news_ :)
A super proud moment for all of us at UrbanPiper — co-founder Anirban Majumdar (@_anirvan) gets to share his views alongside Kris Gopalakrishnan (@kris_sg) on the impact of @AxilorVentures on startups and the announcement of their new fund targeting early-stage startups. https://t.co/oVCnCx1mZm
Book of Bad Arguments — wow! Why isn't this like compulsory reading material in all schools/colleges. Amongst the countless benefits it would've resulted in, one surely would be a better class of politicians. https://t.co/iDq0joIsin
@Paytmcare hey – I was trying to send money to a friend through the App. The money got charged to my card, but wasn't transferred to my friend. When I checked my passbook, the amount has been added to "Paytm Gift Vouchers"!!! How do I get the money refunded or transferred?
@MobiKwik Hi - I am writing in on behalf of a friend and it's a rather unusual problem with your product. When he tries to login/reset his account, the app keeps prompting an error — "Invalid CellNumber". And he can't even submit a support ticket because of this. Please help!