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@OlaElectric@OlaEV_Support@bhash@nitin_gadkari@MORTHIndia@MHI_GoI 40 days ago,I was told that your issue will be resolved with high priority also because I am an OLA CARE+ member. It’s been more than a month. If this is the service the company provides as per high priority, I wonder how is the service in normal case. How long do I have to wait?
@OlaElectric@OlaEV_Support@bhash@nitin_gadkari@MORTHIndia My scooty OLA S1 is in the service centre for almost 2 weeks.There is no work undertaken so far.Also I had booked RSA twice &cancelled the first one. It's been more than 40 days,I have not received the refund till date
I booked RSA on 27/08 &paid ₹2,999 for the towing facility.I waited for my #OLAS1 to be towed but out of frustration of delay,I cancelled the RSA on 01/09.I have not received the refund, where I was told to wait for 7 days, it's been a month. When will I receive my refund?
I booked RSA on 27/08 &paid ₹2,999 for the towing facility.I waited for my #OLAS1 to be towed but out of frustration of delay,I cancelled the RSA on 01/09.I have not received the refund, where I was told to wait for 7 days, it's been a month. When will I receive my refund?
@OlaElectric@OlaEV_Support@bhash
Please get my vehicle fixed. I have a booking of 09/09 and I have already paid for the RSA service. Its been 10 days and my vehicle has not been towed so far.I previously booked it on 27/08 but out of frustration, I cancelled it. I beg to fix it
@OlaElectric@OlaEV_Support@bhash
When will my vehicle be towed? I have already paid on 9/9 for the RSA support. I have received no call so far for the towing facility. Previously, I also booked on 27/08 & cancelled the booking due to delay, when will I receive the refund of 3k?
@OlaElectric@OlaEV_Support@bhash Please get my vehicle fixed. I have a booking of 09/09 and I have already paid for the RSA service. Its been 10 days and my vehicle has not been towed so far.I previously booked it on 27/08 but out of frustration, I cancelled it. I beg to fix it
@OlaElectric@bhash@OlaEV_Support When will my vehicle be towed? I have already paid on 9/9 for the RSA support. I have received no call so far for the towing facility. Previously, I also booked on 27/08 & cancelled the booking due to delay, when will I receive the refund of 3k?
@OlaElectric@bhash@OlaEV_Support@MORTHIndia@nitin_gadkari
1/n I am tired and frustrated reaching out to #OLA and receiving the same response everyday that you will be receiving a call from our end soon and that call never reaches me. My #OLAS1 RSA was scheduled for 27/08
@OlaElectric@bhash@OlaEV_Support@MORTHIndia@nitin_gadkari 3/n I booked RSA service again on 09/09 & again paid the amount but my #OLAS1 has not been towed till date.I am already an OLA CARE + Customer, still my vehicle has not been towed. How long do I have to wait more?When will I get the service?This is the worst purchase of my life.
@OlaEV_Support@OlaElectric Please get my vehicle fixed. I have a booking of 09/09 and I have already paid for the RSA service. Its been 10 days and my vehicle has not been towed so far. I previously booked it on 27/08 but out of frustration, I cancelled it. I beg to fix it. #OLA
@OlaElectric@OlaElectric@OlaEV_Support How long do I have to wait to get my vehicle towed to the nearby service centre, get it fixed and get my vehicle towed back to my home? I already have a booking of 09/09 & it's been 19/09.The worst vehicle purchase so far.
@MORTHIndia@bhash@PMOIndia
@OlaElectric I booked RSA on 27/08 and waited till 01/09, when out of frustration I cancelled the booking.
Then I rebooked RSA on 09/09 and still my vehicle has not been towed. Infact, I have also not received the refund of ₹2999 for the 27/08 booking. All I am told is to wait.
@OlaElectric@OlaElectric@bhash
1. When will I receive the refund for the 27/08 booking? I was told to wait for 7-10 days, it's been more than 7-10 days.
2.When will my vehicle be towed to the service centre for the 09/09 booking?
3. What if my battery drains completely due to RSA's delay?
I deserve the service I paid for.
@OlaElectric, stop giving customers automated assurances and actually resolve the problem.
@MORTHIndia@PMOIndia@nitin_gadkari, please look into the repeated service failures faced by Ola Electric customers.