This has been extremely painful. These tapes are irreplaceable family memories of my childhood. I’ve spent nearly two years trying to get answers and have been ignored at every step.
@Walmart@WalmartHelp@WalmartNews I need urgent help. Walmart Marlton NJ lost my family’s VCR tapes from my 2023 transfer order (#WMS003302421). These tapes held my only childhood and birth videos.
Today, in 2025, I called the store again and an employee told me they “don’t digitize tapes at this location,” even though Walmart’s official website says this store does offer media transfer services.