Ben Griffin

[Ben Griffin @_ben_griffin]

@British_Airways The biggest issue was getting no information whatsoever. Nor was there a ‘disruption desk’ or any BA staff to collect the vouchers that BA emailed to tell us about. Delays happen. But BA is literally the worst at dealing with it

[Ben Griffin @_ben_griffin]

Not flown @British_Airways for years because they are so truly terrible. Today they remain truly terrible. Delayed at NCL with no flight information and no way of contacting anyone at BA. Never ever ever again

[Ben Griffin @_ben_griffin]

@British_Airways @British_Airways thanks for the email. Great shame is there is no ‘disruption desk’ or any BA staff anywhere. Trust me. I’ve looked. Your turn

[Ben Griffin @_ben_griffin]

@British_Airways @British_Airways not that you care, but still no info. Literally nothing. I’ve been chatting to an agent who advised updated departure times 1030. 12 minutes ago. How can @British_Airways be THIS bad

[Ben Griffin @_ben_griffin]

#cfcmatchday

[Ben Griffin @_ben_griffin]

@AlexInAir But isn’t this just confirmation of the options of the 150 total 777x fleet made years ago?

[Ben Griffin @_ben_griffin]

@emirates just listened to how your aircraft is clean and sanitised… so how come the previous flight menu is sitting in my seat back 🤔 how clean IS it?

[Ben Griffin @_ben_griffin]

@WandrMe I love that leg stretch - far better than the scrum getting onto the transit! Often surprised I’m usually the only one doing it before LH flight…

[Ben Griffin @_ben_griffin]

@British_Airways 2hours 3 minutes since landing to get my bags. Never again. No apologies, no excuses. Pathetic.

[Ben Griffin @_ben_griffin]

@British_Airways Ok. Still waiting….

[Ben Griffin @_ben_griffin]

@British_Airways at it again at T5. Nearly an hour since landing an no sign of baggage. EVERY time now. Time to give up BA gold guest list and fly with a real airline #britishairways #thirdrateairline

[Ben Griffin @_ben_griffin]

@British_Airways Perhaps you could DM me an email address where I can deal with this properly. I’m done!

[Ben Griffin @_ben_griffin]

@British_Airways Still waiting. Never again. Should I send my guest list card back?

[Ben Griffin @_ben_griffin]

@HiltonHotels well done for ruining Christmas already. Closing a hotel without telling a diamond member with a pre-paid reservation is a different class of terrible. We had to call to find out that the hotel is closing because it isn’t busy enough!

[Ben Griffin @_ben_griffin]

@WandrMe Which is a big mistake given their ability to fulfil/maintain routes - let alone punctuality that a business person can rely on

[Ben Griffin @_ben_griffin]

@EurostarUK vile handling of passengers at St Pancras this morning. Absolute chaos and confrontational staff berating passengers for not following non-existing guidance. Next time I’ll be flying. Disgusting.

[Ben Griffin @_ben_griffin]

@WandrMe @OneWeb @ViasatInc Looking totally awesome!!

[Ben Griffin @_ben_griffin]

Poor experience @on_running - confirmed purchase on 26th. Order cancelled 29th as items ‘not available’ - despite showing available on the website. One of the hardest places to order goods from on the internet

[Ben Griffin @_ben_griffin]

Back in Hamburg. It must be @aix_expo #AIX22