Caravel ⛵️

Transform any source of feedback into clear and actionable data to help you make smarter decisions.

[Caravel ⛵️ @_caravel]

Our new and easy-to-use API makes it simple to bring fast, accurate, and fine-grained contextual insights to your apps and platforms.

Straightforward yet powerful. Get contextual insights with just a few lines of code.

https://t.co/C3LMbgfeVP

[Caravel ⛵️ @_caravel]

We've been acquired by @Commsor! 🥳

This acquisition presents an opportunity for Caravel's state-of-the-art NLP solutions to make a big impact on the future of community-led growth.

More on the future of Caravel + Commsor here 👇
https://t.co/8E7bLeCIis

[Commsor 🦕 @Commsor]

We have some exciting news to share with you!

Commsor has acquired @_caravel — a conversational intelligence platform that surfaces actionable learnings from conversations so you can get context beyond the numbers.

More on the product here.
👇

https://t.co/Ceyi1kux3E

[Caravel ⛵️ @_caravel]

❤️ 🧡 💛 💚 💙 💜 🖤

Happy pride month!

❤️ 🧡 💛 💚 💙 💜 🖤

[Silicon Florist 🌹 @siliconflorist]

A fresh arrangement of links gathered especially for you. Featuring content from @_caravel @getedify_co @OTRADIBio @SilaMoney @techoregon @SDPDX @PDXWiIT and more #pdx https://t.co/c5ShHdNso5

[Caravel ⛵️ @_caravel]

Which video conferencing platform reigns supreme? Thanks to the granular analysis of both Zoom and Google Meet by Caravel, we've been able determine which solution offers the best experience for remote teams.

#remotework

https://t.co/0jYAHpL4pk

[Caravel ⛵️ @_caravel]

Quarterly Roundup 📢

What's new to Caravel this quarter? Brand new reporting, Help Scout integration, threaded feeds, trove improvements, and much, much more.

Go checkout all that's new to Caravel 👇https://t.co/Fce4i3NopU

[Jonathan Minori @jonminori]

I just subscribed to Trove. Check it out 👉 https://t.co/HcUGD2aCn3 via @_caravel

[Caravel ⛵️ @_caravel]

Request early access https://t.co/rbLZfkexyL

[Caravel ⛵️ @_caravel]

Launching to the world in 2022 – Trove.

Quickly launch microsurveys and gather feedback at intentional moments of the customer journey.

Get an early look 👇

https://t.co/hyqLtJORY8

[Caravel ⛵️ @_caravel]

See our whole #ProductRelease below 🔥: https://t.co/09n9T1zwlH

[Caravel ⛵️ @_caravel]

📡 #ProductRelease We're proud to announce two new integrations in Caravel: Front and Webhooks!

Front conversations can now be automatically tagged and synced with Caravel for deeper analysis. And if you don't use Front, use webhooks to stream data from anywhere into Caravel!

[Caravel ⛵️ @_caravel]

A Voice of Customer Program sounds complex. It sounds like you need to be an expert to figure it out.

Breaking news: It's not!

An effective VoC Program is just 4 simple steps away, and, great news, we laid it all out in our new blog post!

https://t.co/IvaOPomZ2q

[Caravel ⛵️ @_caravel]

Read our new article on how to best tap into ALL of your customer feedback:
https://t.co/vSRdptz4bM

[Caravel ⛵️ @_caravel]

Your customers are telling you what they want! BUT, are you listening? If you don't use 80-90% of that feedback, you're missing out on your true #Voiceofcustomer

[Caravel ⛵️ @_caravel]

Read the full article here:

https://t.co/I9Raw9h4Q1

[Caravel ⛵️ @_caravel]

We enlisted the help of CX pro and https://t.co/t434YHI9JN founder @farzadkhosravi_ to share the number one reason startups fail, at each stage. In this article, he breaks down the steps you can take to avoid startup failure.

Here's what he has to say👇

[Caravel ⛵️ @_caravel]

3/ Scale

Point of failure: Losing touch with customers

"Develop a Voice of the Customer Program. Set up the infrastructure and put protocols in place to automate and embed customer obsessions into your company."