@sonalibatra17 Sharing an article which talks about #innovativecultures and captures both the easy-to-like behaviours and the tougher, less fun behaviours: https://t.co/T32uSQ8PqX
@sonalibatra17 Hi, Sonali. To my mind, it starts with encouraging, recognizing and modelling the behaviours that you'd like to see in your team / company. And with the experiences which you create as to reinforce those actions and beliefs, e.g. experimenting, celebrating failure & learnings.
"Too often, leaders attempt to change the way people act without changing the way they think (i.e., their beliefs). As a result, they get compliance, but not commitment; involvement, but not investment; and progress, but not lasting performance" - Roger Connors #ResultsPyramid
"A leader tuned out of his internal world will be rudderless; one blind to the world of others will be clueless; those indifferent to the larger systems within which they operate will be blindsided" - Daniel Goleman - 3 kinds of focus for #effectiveleaders#mindfulness#empathy
"Learning analytics has great potential to strengthen an organization’s overarching talent strategies and link learning directly to business impact" #learninganalytics
https://t.co/mYiBvY28am
"If you learn a skill, it will help you get a little better, but it will not cover for a lack of talent. Instead, as you build your strengths, skills will actually prove most valuable when they are combined with genuine talent". #nowdiscoveryourstrengths#strengthsbasedleadership
#ContactCenterServices evolutions #IntelligentCustomerEngagement
"legacy services are slowly but surely shifting to embrace automation, analytics, and digital interactions to provide a balanced, more intelligent customer experience". https://t.co/ZUs3ut3i3f
"Trust your internal observations too much and too long, and you might be in for a very rude awakening. Remedy: Regard your internal observations with the same skepticism as claims from some random person. Become your own toughest critic". Rolf Dobelli #theartofthinkingclearly
"The biggest impact of artificial intelligence will be to help humans make discoveries we couldn’t make on our own" #AI#drugdiscovery#innovation
https://t.co/Xe199RmkYr
The European @Genpact team is a rockstar team and Bucharest is one of the best there ... great client feedback , fantastic innovation , incredible client delight !! @saumurdarren