@fproudy88@boohoo@MoneySavingExp@MartinSLewis@BBCWatchdog They are truly terrible, the online return doesn't work, just a loop of the same I formation and when you try to chat to advisors you get no reply , 6 hours of waiting twice, I ended up keeping my item due to purposely difficult returns. Guess its their intention!
@boohoo I contacted you 9 days ago and placed an order. I have no parcel and no response to my query about you charging me 9£ standard delivery?? What is going on
@MaDubeRosa We’re truly sorry for the inconvenience you’ve experienced. We understand how frustrating this must be. Kindly send us your concern via DM so we can look into your claim and assist you as quickly as possible.”