connor

[connor @_connorrr_]

@FidoSolutions I have used not a single bit of data in the last month and I am still being charged.

[connor @_connorrr_]

@Fidomobile I have tried to cancel my mobile data plan and the only way to do so is by calling. I cannot do this because I am not living in Canada anymore and the international number does not work.

[connor @_connorrr_]

@FidoSolutions This is going round in circles. I’m afraid I have no other choice but to refuse to pay any forthcoming bills, I have made multiple attempts to try and cancel my plan, the methods you are providing do not work.

[connor @_connorrr_]

@FidoSolutions That could possibly be the reason. But this would require me to amend my mobile contract in the UK to make a singular call to cancel my Canadian one which seems like a complete waste of time and money. Surely there is another way to solve this issue.

[connor @_connorrr_]

@FidoSolutions I do not have a landline number, only mobile.

[connor @_connorrr_]

@FidoSolutions The +, I have tried both and neither work.

[connor @_connorrr_]

@FidoSolutions “The number you have called is not recognised, please check the number” I am phoning the number 1-514-925-4590.

[connor @_connorrr_]

@FidoSolutions It is still not working.

[connor @_connorrr_]

@FidoSolutions No I cannot try for any other line. I am located in the UK. Do you not have an email I can contact and sort it through that way? This whole process seems very out of date and overcomplicated. It should be a simple click of a button on your app.

[connor @_connorrr_]

@FidoSolutions Yes I am definitely entering it correctly. Is there no other way of cancelling my mobile plan?

[connor @_connorrr_]

@FidoSolutions I can confirm this is the number I have tried.

[connor @_connorrr_]

@FidoSolutions It says “the number you called is not recognised”