David Funck

CTO at @Alvaria_Inc. Tech leader for 20 years. Responsible for software and cloud network architectures across the product set. #CloudComputing #bikecommute

[David Funck @_davidfunck]

Contact centers in every industry are racing to meet the “next normal” to keep up with the rapidly changing landscape. But what if, instead of racing to keep pace, you could harness these headwinds and turn them to your advantage?

https://t.co/JL3IySBacg

[La Vuelta @lavuelta]

🎙️"I don't know nothing about tomorrow's finish, we will see at the end of the day how much I like it"

🗣️"No conozco la llegada en alto de mañana (Picón Blanco), al final del día veré si es de mi agrado"

❤️🇸🇮 @rogla, un día más de rojo

#LaVuelta21

[David Funck @_davidfunck]

Love the new branding! Great job Michael Harris and the marketing team!

[Michael Harris @mwh360]

Commenting on the @AspectSoftware / @NobleSystems / @Alvaria_Inc merger news today....someone just said: "ALVARIA is bringing sexy back to the contact center!" I love it!!

https://t.co/tH0bBQAIC8

#ReshapingCX
#CCaaS
#ECCC

[David Funck @_davidfunck]

@Alvaria_Inc @_Patrick_Dennis @mwh360 @EdwardSkowrons1 THANKS and congrats to all!

[David Funck @_davidfunck]

There's a new game in town! Very proud of what we have accomplished at Aspect and looking forward to what is next with our new colleagues.

[Alvaria Inc @Alvaria_Inc]

Aspect and Noble and have become Alvaria. We’re reshaping customer experience with strength and efficiency, all focused on serving our collective enterprise customers. Learn more at https://t.co/HYldJtSKj2. #ReshapingCX

[David Funck @_davidfunck]

Excited? YOU BET I AM!

[Sheila McGee-Smith @McGeeSmith]

Is @_davidfunck excited about Compliance Hub? Judge for yourself! #AspectACE2020 #CCaaS

[David Funck @_davidfunck]

Glad it was helpful. Frictionless access to your data!

[Sheila McGee-Smith @McGeeSmith]

Been wondering how Data Lakes differ from Relational Databases? Great, basic discussion by @AspectSoftware CTO @_davidFunck #AspectACE2020

[David Funck @_davidfunck]

💘❤💓💕💖💞😁

[David Funck @_davidfunck]

Aspect Professional Services - there to provide "The Help You Need Today" https://t.co/yiHx7mktej

[David Funck @_davidfunck]

At Aspect we are both inspired by, and responsible to, our customers. The Critical Role of the Contact Center During COVID-19 https://t.co/5ld4emdagO

[David Funck @_davidfunck]

Aspect empowers agents:

RTing @aspectsoftware Your contact center is most likely measuring Average Handle Time (AHT) or First Call Resolution (FCR), but are you measuring Agent Sense of Achievement? #KPIs #contactcenter https://t.co/O2o7fMOrXi

[David Funck @_davidfunck]

Frictionless access to your data!