@KenyaBankers I understand there was a system change but why has my ASPIRE Loan ID changed together with my loan details. It appears I'm paying off a completely different loan.
@Safaricom_Care@KenyaPower@KenyaPower_Care I bought token for the wrong meter number. Kindly assist.
Wrong meter: 37196424461
Intended meter number: 14253684451
Ref no.: TJRD68J22S
Kindly assist