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@airindia 😒 It's not about just receiving a reply, it's about meaningful engagement. @airindia, your customers deserve better than a mere brush-off. Also, care to mention when would you solve the problem.
@airindia, I urgently need your assistance regarding a cancelled flight due to COVID-19. My flight from Delhi to London on March 19, 2020, was cancelled due to the pandemic. 😞 The same was rebooked on October 24, 2020.
@airindia@airindia claims they've "reverted" via DM about my concern. But 4 days of silence followed by a generic response? Seriously? 😡 Attached is the screenshot for reference. This level of customer service is beyond disappointing. Let's expect better! 🤞
@airindia@RNTata2000@TataCompanies 🙏 Let's hold brands accountable for the promises they make. It's not just about flying, it's about how you treat your customers. @TataCompanies, your legacy is built on trust. Let's revive that spirit in @airindia's customer care. 🛫
@airindia@RNTata2000@TataCompanies 😔 @airindia, I expected more from you! I've been reaching out for almost a month, trying to get crucial flight cancellation details. No reply, no acknowledgement. Is this how customers are treated? The silence is deafening. Can we expect better, @TataCompanies? 🤷♂️ #CustomerCare
@airindia@RNTata2000@TataCompanies 🚫 It's frustrating when you're left hanging by a thread. @airindia's inaction is bewildering. All I need is a confirmation letter. A month of calls, tickets, tweets - and what? Silence. @RNTata2000, can we make customer satisfaction a priority? Hoping for change! 🙏
@airindia@DGCAIndia@airindia I've been struggling for 20 days to get a letter from @airindia confirming my flight cancellation (Mar 19, 2020) & rebooking (Oct 24, 2020). This letter is crucial for my visa process! Please expedite the resolution!
@airindia It's disheartening to experience such a lack of urgency from an airline. 🛫 As a loyal customer, I had hoped for better support during this critical time. @airindia, I believe in your ability to resolve this matter promptly and professionally. Please don't let me down! 🤞
I need a letter confirming that the flight was cancelled on March 19, 2020, and rebooked on October 24, 2020. This letter is crucial for my visa process!
I've tried contacting directly to Air India and through MakeMyTrip multiple times and have yet to receive a response.
Hey @buffer, noticed the "Install the Pablo browser extension!" button on https://t.co/ocfoUCn9rK is missing its linked action. Please resolve this issue. Thanks! #PabloBrowserExtension#TechnicalSupport