Last thing, I’ve worked in customer service so I don’t understand why the protocol for ‘help’ is so linear. There are levels to complaints & I think this is pretty severe. If ppl are getting scammed it should be escalated. @Venmo or @Paypal me because @CashApp is NOT it.
So in short, I cannot WAIT to delete @CashApp . Everybody told me to delete it but I’ve ALWAYS rocked with CashApp. But this customer service really ain’t it for me. And typically I don’t complain like this, buuut, people are really losing money and NO one is helping. So yeah.
I’ve literally never experienced customer service as poor as @CashApp . Like, this is a new level of ‘awful’. I’ve called & emailed for over 48hrs. So, I’m resorting to Twitter (it’s also sad I have to do this).
Y’all could at least add a “call back” feature or something.
So in short, I cannot WAIT to delete @CashApp . Everybody told me to delete it but I’ve ALWAYS rocked with CashApp. But this customer service really ain’t it for me. And typically I don’t complain like this, buuut, people are really losing money and NO one is helping. So yeah.
It’s the poor comm. & reporting structure for me.
Hundreds of dollars are being lost with no real urgency from the customer support team. I’m sure I’m not the ONLY person struggling, but I’m not just locked out. People are scamming under the guise of my name.
It’s the poor comm. & reporting structure for me.
Hundreds of dollars are being lost with no real urgency from the customer support team. I’m sure I’m not the ONLY person struggling, but I’m not just locked out. People are scamming under the guise of my name.
I’ve literally never experienced customer service as poor as @CashApp . Like, this is a new level of ‘awful’. I’ve called & emailed for over 48hrs. So, I’m resorting to Twitter (it’s also sad I have to do this).
Y’all could at least add a “call back” feature or something.
#Verzuz Nobody:
Me in my living room: “IaintneverhadnobodyshowmeallthethingsthatyoudoneshowedmeandthespecialwayIfeelwhenyouholdmewegonealwaysbetogether!”