Omotola.E

Innopharma 💊\\Grace! Grace! Grace! This is my story. God is so good and kind to me❤️

[Omotola.E @_iam_omotee]

I have just received the reversal of my money since April 26th, after several explanations.

I’m grateful to the very kind person that helped me.

@FBN_help you should please try to always listen and understand the customer’s issue.
You can do better!!

[Omotola.E @_iam_omotee]

@FirstBankngr
I really do not understand why I’m being treated like this.
For failed transactions to be reversed, it is taking years for that to happen.
Since April 26th 2024, I’m yet to receive my money from @FirstBankngr .

[Yescoin @Yescoin_Fam]

https://t.co/sDHDH68AEj

[Olamide @olamiide_e]

Dear @cenbank,

I'm trying to change the email address on my BVN and accounts. @PolarisBankLtd has been unhelpful, snubbing my emails, and refusing to provide proper guidance. Can you please advise on the process? Thank you. #NameChangeIssue #BVN #CBN

[Omotola.E @_iam_omotee]

@FirstBankngr @Iam_OmoTee @FBN_help Please resend the proof of receipt you claim to have sent to my email address

[Omotola.E @_iam_omotee]

Please, help me beg @FirstBankngr to help return my money. Since April 26th, 2024.
@cenbank

[Omotola.E @_iam_omotee]

@FirstBankngr
I really do not understand why I’m being treated like this.
For failed transactions to be reversed, it is taking years for that to happen.
Since April 26th 2024, I’m yet to receive my money from @FirstBankngr .

[Omotola.E @_iam_omotee]

@FirstBankngr @Iam_OmoTee @FBN_help Now, I am asking for the proof of receipt you are claiming to have sent to my email to be resent and this is what I get as response?

[Omotola.E @_iam_omotee]

Please, I need urgent response.
Thank you.

[Omotola.E @_iam_omotee]

@FirstBankngr
I really do not understand why I’m being treated like this.
For failed transactions to be reversed, it is taking years for that to happen.
Since April 26th 2024, I’m yet to receive my money from @FirstBankngr .

[Omotola.E @_iam_omotee]

@FirstBankngr @Iam_OmoTee @FBN_help What exactly is the issue?
No proper communication, I’m kept in the dark.
This is the email I received with no valid transactional journal attached.

So, how are you able to resolve that the money was successfully sent to the merchant?
@cenbank @FirstBankngr

[Omotola.E @_iam_omotee]

@FirstBankngr @Iam_OmoTee @FBN_help You see why I say you don’t empathize with me at all.
You claim to have sent me a transactional journal showing that the money was successfully sent to the merchant, I’m asking for the journal to be sent to my email address, no response.
Instead, I get this as your response.

[Omotola.E @_iam_omotee]

@FirstBankngr @Iam_OmoTee @FBN_help No, you don’t empathize with me at all.
Because if you do, the resolution given on my case will not be what to send to me.
I have chatted with @FBN_help and the reply I got is heartbreaking.
Since April 26th

[Omotola.E @_iam_omotee]

@olamiide_e @Alazybird_ @DrButty

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[Omotola.E @_iam_omotee]

@FirstBankngr @FBN_help There were three transactions - 2 failed attempts and 1 successful attempts.
Each attempts - 174,176.67 was charged and deducted from my account.
The first two failed attempts, I didn’t receive any debit alert but I was debited. The successful attempt, I received a debit alert.

[Omotola.E @_iam_omotee]

@FirstBankngr
I really do not understand why I’m being treated like this.
For failed transactions to be reversed, it is taking years for that to happen.
Since April 26th 2024, I’m yet to receive my money from @FirstBankngr .

[Omotola.E @_iam_omotee]

@FirstBankngr @FBN_help I’m not interested in the conversation of expiry of lien or merchant or something.

I only need the lien off my money, and my account is credited with the total value.
I have explained and explained to the customer service and I’m tired of explaining the same thing.

[Omotola.E @_iam_omotee]

@FirstBankngr @FBN_help I’m following @FBN_help already and like I mentioned in the message with @FBN_help, I only want to hear that the lien has been taken off the money and I will be receiving my credit ASAP.

[Omotola.E @_iam_omotee]

Please RT!!
It is very urgent

[Omotola.E @_iam_omotee]

@FirstBankngr
I really do not understand why I’m being treated like this.
For failed transactions to be reversed, it is taking years for that to happen.
Since April 26th 2024, I’m yet to receive my money from @FirstBankngr .

[Omotola.E @_iam_omotee]

@Alazybird_ 😏😏😏
Which one?

[Nathaniel Bassey @nathanielblow]

GRACE, GRACE.