Lauren Hanley

I have a LOT of opinions. I vent here. It is self care.

[Lauren Hanley @_laurhan]

@yumbrands @tacobell day 2 of posting this photo until I get an actual customer service response. Why did my #burrito have a bag in it? Your app customer service is ignoring me.

[Lauren Hanley @_laurhan]

Surprise! A literal plastic bag inside the Taco Bell burrito last night. As an avid Taco Bell fan girl you’re Letting me down guys @tacobell #burrito #gross

[Lauren Hanley @_laurhan]

Finally got the battery instead of Hearts @duolingo - beginning of the end for me; I will play so much less now. So no ad revenue. Keep prioritizing super and you’ll lose free ad revenue. What a short sighted idea

[Lauren Hanley @_laurhan]

@UMich - I have never been LESS proud to be a #michigan #wolverine the leaders and best would NEVER.

[Lauren Hanley @_laurhan]

@duolingo now that you’re back from the dead can you fix the English translations of the imperfect tense. It’s “useD to” not “use to” plzzzzz

[Lauren Hanley @_laurhan]

@duolingo I cannot bring myself to do the Spanish imperfect tense lessons. The English is wrong. It’s not “I use to ____” it’s “I useD to __”. And so many questions like this have the English wrong and there’s no option to report the native lang being wrong!

[Lauren Hanley @_laurhan]

Maybe I’d use @duolingo more if they hadn’t taken away practice to earn hearts - can only get one when you’re completely out. They’d get more from me in ad revenue bringing that back because I’m NOT paying for super ever. And the harder they push the likelihood decreases more

[Lauren Hanley @_laurhan]

I swear the more @duolingo tries to push me to subscribe to max the more adamantly I am opposed to it. #Duolingo

[Lauren Hanley @_laurhan]

@useintro Sskskkerrfkfkfkdkdkdkdkskl

[Lauren Hanley @_laurhan]

The more @duolingo tries to convince me to pay for super - the more stubbornly I’ll resist! I call it reverse marketing.

[Lauren Hanley @_laurhan]

@Delta STOP advertising these as fricking window seats.

[Lauren Hanley @_laurhan]

Just gotta thank @taylorswift13 for making me a better therapist. I’ve had multiple sessions using your songs and life (thanks for the documentaries, truly) that have helped kids recognize their own strength!

[Lauren Hanley @_laurhan]

@unitedheartland has the most irresponsible employees. Ever. I’m owed a refund for a hill I paid out of pocket and magically the claim rep and claim reps manager are ignoring all my texts calls and emails.

[Lauren Hanley @_laurhan]

@unitedheartland why won’t my claim rep respond to me?!?

[Lauren Hanley @_laurhan]

@Honda love y’all. Just got a new lease. But if Honda financial doesn’t call me about refunding the auto pay for the car I turned in already and refund me I will not be a Honda customer anymore. Been on hold for forever and don’t even think with the right department!

[Lauren Hanley @_laurhan]

Only @HomeDepot could make a five min shooping trip into a 45 minute one: finding an sssociate to unlock everything then hide it at a random register the checkout people don’t know about and then have you wait in a line that only has 4 people but takes a half hour to get thru.

[Lauren Hanley @_laurhan]

@WilliamsSonoma spent hundreds on a subscription box and out of three boxes ⅔ of the items were expired. To the point that you intentionally crossed out the expiration date to try to hide it. Fix it and do better.

[Lauren Hanley @_laurhan]

So let me get this right. @paramountplus can opt me into a plan that pays more because of #showtime AND when I try to cancel a charge for something I never approved I get an error? And their chat bot can’t connect me to a live human or help?!? Avo

[Lauren Hanley @_laurhan]

@amazon tell me why you can’t give me a ready d for an item you just emailed me saying there’s a safety recall. If I can’t use it anymore and you allowed it to be sold that’s on you. Waiting for my refund.

[Lauren Hanley @_laurhan]

@AmazonHelp I’ve already spent way too much time fighting with the chat robot and chat people about this. I need a manager to contact me who can actually fix the problem. The chat people keep saying “just wait till you’re charged and we’ll refund you then”. I shouldn’t have to wait to lose $

[Lauren Hanley @_laurhan]

@AmazonHelp your workers told me not return an item that you mailed me a replacement for and now I’m being charged for not returning the originals when I was told not to. FIX IT