@Safaricom_Care Is it true that you’ve reduced the Home Fibre data cap from 15TB to 2TB? If so, please communicate this clearly to customers instead of throttling speeds without prior notice. It would also help to give customers visibility into their data usage.
@KenyaPower_Care@KenyaPower_Care there ia no power for these two accounts 16510836 and 16510828 for the last two days due to a fallen pole. Can you look into this.
@Safaricom_Care Please check on account no:11305892. I keep calling your agents and they keep saying an engineer will look into it. What's the point of paying for 20mbps if i can't even get a single mbp! Na kama haiwezekani, kujieni router yenu!