Apart from anything else, Greta Thunberg has a truly remarkable ability to trigger outrage and apoplexy in a certain sort of Australian male. She drives 'em berserk. ๐
A social media influencer is someone who has established credibility and can persuade followers using authenticity. They tend to share common interests with their followers while consistently and actively engaging with them #transmediastory
@veemel Not ALL. We can prepare only to a certain extent. There can be for example, social media crisis response plans etc. But if an accute crisis occurs that is completely unforseeable, a crisis manangement team can prepare immediately #Transmediastorychat
@veemel TMS allows the company to already have a forged relationship wth their publicโs and therefore they hold a trust in what organisations have to say. It can help them to control their own narrative. #Transmediastorychat
@veemel Addressing the fundamental problem is the first rule! You have to recognise the issue at hand as well as the people/organisations involved. #Transmediastory
@veemel By responding immediately, anticipating possible issues and having a plan already in place. Accepting responsibility as well as getting a response team/the right spokesperson to address the issue #Transmediastory
@veemel Acute crisisโ is one that is sudden and not anticipated, for example a natural disaster/plane crash. A chronic crisis is usually one that hasnโt been managed and then turns into a crisis. E.g restaurant not responding to people that became sick dining there #transmediastorychat
@veemel Positively, they can create strong lasting relationships with consumers by getting them involved/making them a part of the growth of the organisation. It means they can have loyal customers who perhaps would stand up for the organisation in a time of crisis. #Transmediastorychat
@veemel Because of the 24/7 media cycle, it means producers of mass media now have to be constantly aware of everything that is being discussed in regard to their organisations. It also means they have less control over conversations their publicโs are having. #Transmediastorychat
@veemel Some current stand out platforms are Youtube and Instagram - this is huge with makeup/clothing brands and popular social media figures which tends to revolve around fandoms. #Transmediastorychat
@veemel Yes I think so! Because it encourages the audience to actively participate which can help to form the path of ideas and discussion across multiple media channels. #Transmediastorychat
@veemel Participatory culture differs from consumer culture as the publics not only consume the media, instead also contribute/produce! For example someone who watches Harry Potter may consume by viewing the movie, but someone who participates may write fan fiction. #Transmediastorychat