EC

Muggle. Marketer. Madwoman.

[EC @_mrslumbers]

@BCFerries What’s going on at Swartz Bay terminal?

[EC @_mrslumbers]

@Brainscape I'm studying for a big exam next week - website is down - help! #techsupport

[EC @_mrslumbers]

@bchydro Outage is no longer showing on the map. We had power for about 5 minutes and it's out again. Any updates?

[EC @_mrslumbers]

(3/3) Stop selling seats or moving guests when you don’t have the staff #Useless

[EC @_mrslumbers]

(1/3) @WestJet #travelnightmare 3 cancelled flights and continually rescheduled for over a day later only for those flights to get cancelled. Terrible customer service and no communication or even an apology.

[EC @_mrslumbers]

(2/3) No option to deny the itinerary change and cancel/refund on the email. 4 hours of waiting for guest services while on hold by phone. Cancelled and had to rebook with @AirCanada - flight arrived on time and got me back to Vancouver safely.

[DEE LOH @DEE_LOH]

@WestJet what the fuck Westjet had my entire family spend over 24 hrs from airport to airport with HORRENDOUS CUSTOMER service, rude and misleading employees who don't know what the hell they are doing and giving wrong information #trashservice #westjetistrash #westjet

[EC @_mrslumbers]

@zigzaro @WestJet @WestJetNews I spent 2 hours yesterday while I was waiting in the 3.5 hr Guest Services lineup. 3 cancelled flights and endless delays. Finally getting home 20 hours later. Try the callback feature, I’m finally talking to a human.

[EC @_mrslumbers]

@WestJet I’d like to cancel my itinerary change as I need to get home tonight. 4+ hour wait at the airport to try and talk to someone - multiple flight cancellations today. Help!

[EC @_mrslumbers]

@BCFerries Dear BC ferries - please don’t allow online reservations after the sailings have been cancelled.

[Éros 🇬🇾🇨🇭 @NQCupid]

This is the peak of election memes. #TrumpIsLosing #ByeByeTrump

[EC @_mrslumbers]

@Grammarly can’t get ahold of customer service regarding an unauthorized billing - any ideas of how to fix this?

[EC @_mrslumbers]

@StarbucksCanada wanted a Cascara Cold Brew and were told it wasn’t available at the location but it was on the menu board and on the app! Haaaaaalp 😭☕️

[EC @_mrslumbers]

@jk_rowling I feel your pain, otters do help.

[EC @_mrslumbers]

@Bose your #CustomerService is on point. Thank you for the great experience! You guys rock.

[EC @_mrslumbers]

Panic! At the Retirement Home @midnight #ElderlyBands

[EC @_mrslumbers]

@TD_Canada Thanks for doing this!

[EC @_mrslumbers]

@TD_Canada the new app update has a lot of bugs! Help!

[EC @_mrslumbers]

DO IT! Experience Ubud, Bali’s art and cultural center. Enter to win a getaway for two — courtesy of @GA: https://t.co/NFGPVVcJfP

[EC @_mrslumbers]

@CBC Poutine. Is there really anything else? Oh yeah, and the Rockies. #Canada150