Prabu Ram

SVP, Engineering, Razorpay. Opinions posted here are mine.

[Prabu Ram @_praburam]

Slash is @Razorpay's autonomous agent platform. Writes code, reviews PRs, debugs incidents, answers questions across teams. ~1,000 PRs/week. 1 in 3 with zero human review. PMs raising their own PRs.
Wrote about how product building has shifted: https://t.co/TopB84kG86

[Prabu Ram @_praburam]

Six weeks ago, 122 tasks. Last week, 14,000+. The compounding has been the most surreal part to watch. And the most fun project I've been on in a long, long time, not just in @Razorpay

[Shashank Kumar @shashank_kr]

We recently built an AI assistant inside @Razorpay called Slash.
It reads our entire codebase, debugs production incidents, reviews specs, writes code, reviews every single PR, answer tech queries and also raises PRs for small features.

It's easily accessible through Slack. We can tag it in any Slack thread, describe the problem in English, and it gets to work.

Six weeks ago, Slash handled 122 tasks in its first week. Last week it handled 14000+. Queries, analysis, bug fixes, PR reviews, test runs and work that earlier lived across scattered tools and teams can now be done with Slash right within Slack. 1000+ people used it in a single week because it got their work done faster. The whole adoption has been completely organic.

The numbers from last week have been very encouraging - 14,854 tasks completed. 2,150 PRs raised, 1,152 merged, 45% of those PRs shipped with zero human rework.

A payout gets stuck mid-retry during a live incident, an engineer tags Slash and within seconds, it cross-references logs with code and pinpoints a state machine bug blocking the retry-to-failed state transition. Tells the team exactly which logs to check and how to resolve the incident.

With its K8s analyzer skill, Slash scanned a single namespace, right-sized all 11 workers using 48-hour P95 pod metrics, and raised the PR. One run saved $560/month.

A marketing banner bug was fixed with few prompt iterations with a PR raised, merged to prod and deployed in minutes. No front-end developer touched the code.

Security teams ran static security testing and remediation through Slash at org scale. Thousands of findings were purged and many more got validated autonomously.

But Slash isn't just an engineering tool.

Account managers now trace stuck customer payments and integration failures through Slash instead of pinging engineers on Slack. L2 product support tickets get triaged by Slash before they reach engineering.

250+ non-engineers ran thousands of sessions last week. PMs used it for research on our payments infra, customer interviews and product features sometimes raising PRs of their own. Analytics teams built SQL pipelines. 11% of all sessions came from people outside tech and product.

On our company bakkar (watercooler) Slack thread, someone asked Slash jokingly to assign tasks to everyone and it responded in the same tone. It seamlessly started participating in inside jokes and conversations.

The quality compounds with use. Engineers who shipped 11+ Slash PRs averaged a 63% merge rate without rework. First-timers averaged 37%. Across the org, human review comments per PR have dropped more than 40% with Slash starting to do in-depth review of every single change.

We're still early. Large cross-repo refactors, fully agentic sdlc and plan mode are next. But Slash has already changed how people at Razorpay build, debug, and ship every day.

[Prabu Ram @_praburam]

@Priyadarshi_Pd Congratulations and best wishes, my man!

[Prabu Ram @_praburam]

@MCWronski Congrats and good luck, Mike!

[Prabu Ram @_praburam]

@StorSC But you grew up in Michigan! 😊

[Prabu Ram @_praburam]

@sriknata @saju_pillai @aaditya @avallark @jasnoorgill Oh Bahadur is awesome!

[Prabu Ram @_praburam]

😂 emacs is better though!

[Prabu Ram @_praburam]

These immigrants are still confused about what “home” is. While their kids, born in the US, are stepping into their teens, they still can’t call the country their home. Coz someone just to get a few political points can block their entry into the country (3/7)

[Prabu Ram @_praburam]

While I got lucky with my naturalization, I have so many friends who moved to the US 20 years back and still don’t have their green cards, let alone citizenship.Instead of expediting GC and naturalization for legal immigrants, the country is going several steps backwards (2/7)

[Prabu Ram @_praburam]

@aaditya Congratulations Sood, @pranav612 and team!

[Prabu Ram @_praburam]

@amnigos Agreed! Was totally blown away. In addition to the ruins (that disturb you deeply), the rocks and boulders are unique as well. Never seen anything like that.

[Prabu Ram @_praburam]

@aaditya I am sold 😂

[Prabu Ram @_praburam]

@srikrishnang Congratulations and good luck, Sri!

[Prabu Ram @_praburam]

@MCWronski @langonej Lol

[Prabu Ram @_praburam]

@amnigos Agree with you in general. But at 4500 bucks a pop, and limited testing facilities, and very little testing done so far, worth trying to improve testing. Not sustainable, but worth trying for a few weeks.

[Joshua D. Rhodes @joshdr83]

Frodo: I wish it need not have happened in my time.

Gandalf: So do I, and so do all who live to see such times. But that is not for them to decide. All we have to decide is what we to do with the time that is given us.

- JRR Tolkien, LOTR

[Prabu Ram @_praburam]

@tparekh @Sahana_Sandeep Pretty hard to find it in Bangalore as well!

[Prabu Ram @_praburam]

@shekar_nagesh @BangalorTraffic Notice how pretty much all of them are educated idiots!

[Prabu Ram @_praburam]

@StorSC Finally a vacation eh?

[Prabu Ram @_praburam]

Move your applications to the Cloud and back - https://t.co/tGmmLXY1Jj