@sanfe_india@SanfeWomen Taking 20+ days to deliver an order is bad enough. Delivering the wrong product after that is even worse. But completely ignoring customer emails and complaints? That's unacceptable. Waiting for an immediate resolution before I escalate this further. #Sanfe#CustomerExperience
@SanfeWomen@sanfe_india Ordered on 20th May and received the package after weeks of delay. To make things worse, out of 3 products ordered, only the Instant Tan & Dead Skin Removal Exfoliating Gel was correct. The D-Tan Face Wash and Spotlite Mask delivered were completely
@sanfe_india@SanfeWomen@SanfeWomen@sanfe_india
I think atleast I should get a response from your side. I know afterall you don't give a shit for your customers however I have paid my hard earned money to you
@sanfe_india Hi it's been 2 days since the escalation as well. Still not received the product. Worthless company you have. If you don't have your logistics then you shouldn't take the orders from customers.
@sanfe_india Extremely disappointed with the service. My order was placed on 20 May and is still not delivered. No updates, no communication, and no response regarding the delay. Kindly look into this urgently and provide a resolution. Order ID: 2964987#Sanfe #CustomerService
@SanfeCare I placed my order on 20th May and it's been over 10 days with absolutely no update on the shipment or delivery status. This level of service is unacceptable. Multiple follow-ups have gone unanswered. Kindly treat this as an escalation and provide an immediate update.
@bigbasket_com Absolutely unacceptable service. My phone still hasn’t been delivered in the selected time slot and the delay is getting ridiculous. Expecting immediate action and proper compensation for this inconvenience.
@bigbasket_com
I have placed an order for oneplus nord 5 which has to be delivered between time frame of 2:30 to 3:30 PM today.
It is not delivered yet. Can you please confirm why are you not able to deliver it?
@bigbasket_com@harimenon_bb could you please look how pathetic your operational and service team is. They are not able to deliver the product with in the slot Ive selected as 2:30 to 3:30 PM
@bigbasket_com Mayur chaudhary is from escalation support team. And I am on the call with him from last 39 minutes. He is not able to give the confirmation when the product get delivered. And even the store team is not answering his calls.
Dear Zomato Escalation Team,
I hope this message finds you not better at reading orders than your delivery process currently does.
I am writing to formally escalate an issue regarding Order ID 8008516587, where the items delivered were completely incorrect.
I expect a full refund for this order at the earliest.
Kindly treat this as a priority and ensure appropriate action is taken so others don’t have to deal with the same level of inconvenience.