Also, the invoice I received is for the dy2508TU model, but the product I received is dy2507TU. This means I can’t even claim the warranty for the incorrect product.
I have yet to receive any response from your end regarding my issue. As I’ve already mentioned in my tweet, my return window closes on 16th Sept, and after that, you’ll likely claim that the return window has closed and refuse the return per policy.
#FlipkartFraud
Plz resolve this issue asap and provide me with a clear timeline. If even such a small issue takes time, I request that you extend my return window accordingly since the delay is on your side. I’ve been reporting this issue since the day I received the wrong product.
@flipkartsupport Hey @FlipkartSupport, I purchased a laptop dy2508TU and received a dy2507TU (256GB SSD) instead! The invoice is for the wrong model, and now I can't even claim warranty on it!😡Despite multiple attempts, no solution has been provided.
@HP_India@hp_support, please help!
@Flipkart@FlipkartSupport, I ordered an HP 14s dy2508TU (512GB SSD), but received dy2507TU (256GB SSD) instead! My return request is being rejected, my return window closes on 16th Sept! Please process my return and refund immediately. #FlipkartFraud#ReturnMyMoney@HP_India
@flipkartsupport I’ve been hearing the same response since yesterday, but nothing has been resolved. My return request has been rejected at least 7 times now, without any valid reason! I need my return processed immediately before the 16th Sept deadline. Please stop delaying this.😡#FlipkartFraud
hey @Flipkart@FlipkartSupport Despite multiple return requests, they keep getting rejected without reason. I received the wrong laptop model, and customer service has been giving me misleading info. Please resolve this ASAP! #CustomerService#Flipkart Need my money back !!
Hey @Flipkart@FlipkartSupport, I ordered a laptop with a 512GB SSD (Model: HP -dy2508TU) but received the wrong model (dy2507TU)!😡My return requests were rejected without any reason, and customer execs have been misleading me for hours.
#FlipkartFraud@HP_India@jagograhakjago
One exe says my return is processed, another claims it was open-box delivery, but the issue is with the wrong model sent to me!My sister accepted the laptop, unaware of the technical specs,and the return window closes on 16th Sept @flipkartsupport@jagograhakjago#ConsumerRights