Hey @amazonIN, is this the service for Prime members? My order reached the final delivery station at 11:47 AM, but still shows "arriving today." Support assured delivery by 10 PM — it’s already 8:50 PM. Is delivering this late really considered professional?
@airtelindia@airtelnews How do you justify charging customers for services you fail to provide? My static ip issue is not resolved, and your support team is clueless. Stop ignoring genuine complaints and address this now! #ShameOnAirtel
@Airtel_Presence Anish ! You are just a ignorant person and also careless. I do not trust your word and what evident is inaction. Same resposne was given yesterday and nothing happened as of yet.
@airtelindia@airtelnews@sunilbmittal It’s unacceptable that Airtel has failed to respond even after reaching the highest levels of escalation. Stop ignoring your customers and resolve this! Is this what Airtel calls "world-class service"? #ShameOnAirtel
@airtelindia@airtelnews@sunilbmittal How can you justify ignoring escalations to your CEO and appellate authority? Is customer satisfaction no longer a priority for Airtel?
@airtelindia@airtelnews@sunilbmittal Despite reaching out via every possible channel—customer care, emails to your appellate and CEO, and social media—my issue is STILL unresolved. Why does Airtel fail to act on serious complaints? Stop ignoring your customers #WorstService
@airtelindia@airtelnews@sunilbmittal I’ve emailed your CEO & appellate authority, yet NO RESPONSE. Is this how Airtel treats its paying customers? My broadband issue remains unresolved for [X weeks]. Absolute negligence! #AirtelFail#WorstService
@airtelindia@airtelnews If this issue isn’t resolved immediately, I’ll have no choice but to explore other ISPs and escalate the matter to consumer forums. Airtel’s apathy towards its customers is shocking! #NoServiceNoSupport
Dear @airtelnews@airtelindia , your tagline "Best Network" is a joke when basic broadband issues remain unresolved for weeks. Consider focusing on your existing customers before boasting about "fastest networks." #TerribleService
@airtelindia@airtelnews I’ve reached out via emails, Twitter, and calls, yet your team continues to give generic, copy-paste responses with ZERO action. Is this how Airtel values its customers? Kindly escalate this to someone who can ACTUALLY resolve it. #CustomerNeglect
@airtelindia@airtelnews How many times does a customer need to escalate the same issue before getting a resolution? My broadband issue has been pending for 3 days despite repeated follow-ups. This is NOT the service I expected from Airtel. #AirtelFail#PoorService
@airtelindia@Airtel_Presence 5/ I demand:
Immediate restoration of my Static IP service.
Explanation of how the breach occurred & actions taken.
Compensation for the downtime & inconvenience.
This level of negligence is alarming. Exploring legal options if unresolved.
#Airtel
@airtelindia@Airtel_Presence 4/ This raises BIG concerns:
Security breach: Requests being processed without verification.
Service disruption: Static IP still down, affecting my work.
Accountability: No info on the origin of this false request.
#AirtelNegligence
@airtelindia@Airtel_Presence 3/ Asked to escalate. Supervisor Nilansh:
Refused to cancel the unauthorized request.
Denied taking a new request for Static IP setup until the shifting request closed.
Rude response: “No compensation will be made.”
Unacceptable service!
@airtelindia@Airtel_Presence 2/ Customer care said there’s an open request for shifting my connection (ID: 106177781040).
I NEVER made this request.
Time of request: 1 PM (I was asleep).
They claimed it was via email, but couldn’t verify the email or source.
#SecurityBreach
@airtelindia@Airtel_Presence 1/ 🛑 Serious Airtel Issue: On 7th Dec 2024, I reported a router issue (5G band not working). Engineer replaced the router on 9th Dec, but now my Static IP (which I pay for) isn’t working. Contacted customer care. Here’s what happened next… 🧵
@_Kalyan_K@flipkartsupport@Flipkart
It will take 5 days to reach from Ludhiana to Dera Bassi, when it was already out from Ludhiana and in transit towards Dera Bassi. What a foolish excuse. Delibrate act to force a customer to cancel the order purcased on discounted price sale