Char'♡

[Char'♡ @_x_Charlotte]

@TWimpeySupport I have sent your our name and plot. You can pass this all to someone other than Fiona! Preferably her manager! Absolutely ridiculous.

[Char'♡ @_x_Charlotte]

Like I said I’m dealing with the head of customer care Fiona at south midlands Taylor wimpey. She has failed to get back to us so you can imagine our trust has now gone. You passing me back to her isn’t going to do anything. Feel free to send them my tweets 👍🏼@TWimpeySupport

[Char'♡ @_x_Charlotte]

Is this all your comeback ever is? Clearly we are already fighting to get a reply from them what makes you think your going to get it? Pass it on to south midlands customer care team 👍🏼

[Char'♡ @_x_Charlotte]

What makes you think if I can’t get a reply from the HEAD OF CUSTOMER SERVICE in 4 weeks that you can? @TWimpeySupport @TWimpeySupport #AbsolutelyNot #jokeofacompany

[Char'♡ @_x_Charlotte]

😂😂 we haven’t had a reply from the head of south midlands in 4 weeks and they want to pass this back to her team she’s already set the example of them not doing anything #ridiculous #taylorwimpey @TWimpeySupport

[Char'♡ @_x_Charlotte]

@TWimpeySupport Why are you getting in touch with my local south midlands team when we already have and it’s the head of customer service we’re dealing with and they’ve failed to respond in 4weeks!!!

[Char'♡ @_x_Charlotte]

When the head of south midlands customer service can’t be bothered in 4 weeks to reply back to your email on why contractors have failed to turn up on a set day! 2years we’ve been waiting for our flooring and other issues to be sorted! @TWimpeySupport #taylorwimpey #shambles

[Char'♡ @_x_Charlotte]

Always fobbed off with the same excuse“we’re understaffed or training issues”Clearly management & company are that bad they can’t own up so blame it on the incompetence of their staff. @TaylorWimpeyplc @TWimpeySupport #southmidlands #headofcustomerservice #customersupportmanager

[Char'♡ @_x_Charlotte]

When you have contractors booked for the 25th May and they don’t show up then they call on the 18th June and tell us it’s the first they have heard of our problem. #absoluteshambles #noshow #poorexcuse #southmidland @TWimpeySupport @TaylorWimpeyplc #dontbuy #steerclear

[Char'♡ @_x_Charlotte]

Would never buy a Taylor Wimpey ever again pride themselves in helping young people buy their first homes then ignore problems once their in. @TWimpeySupport #jokeofacompany #helptobuy #dontbuy #wonthelp #dontreply #waitingtwoyears #customerservice #southmidlands #shocking

[Char'♡ @_x_Charlotte]

Also their customer support manager even after numerous chase up emails and asking to be called back! #AbsoluteShambles #dontbuytaylorwimpey #poorcustomerservice @TWimpeySupport #alwaysexcuses #jokeofacompany

[Char'♡ @_x_Charlotte]

@TWimpeySupport To be passed back to the original person I’m already dealing with? What’s the point?! #taylorwimpey #dontlisten #excuseafterexcuse #excuses #newbuid #dontbother

[Char'♡ @_x_Charlotte]

We follow your complaint system and still get fobbed off with lame excuses from the head of customer services 😂 @TaylorWimpey @TWimpeySupport @NHBC #taylorwimpey #newbuilds #newbuildhomes #shocking #dontbother #getignored #fobbedoffexcuses #excuseafterexcuse #lackofsupport

[Char'♡ @_x_Charlotte]

@helptobuy @TaylorWimpey @TWimpeySupport @NHBC @helptobuy I have followed you

[Char'♡ @_x_Charlotte]

We thought that we were dealing with a reputable company that supported young people buying their first home how wrong were we! @TaylorWimpey @TWimpeySupport @NHBC @helptobuy #newbuildhome #newbuild #firsttimebuyer #newbuildscandal #dontdoit #steerclear

[Char'♡ @_x_Charlotte]

You think it’s acceptable to leave two asthmatics with a damp and mouldy en-suite for a year @TaylorWimpey @TWimpeySupport @NHBC #newbuilds #southeast #firsttimebuyers #noonecares #ensuite #mould #damp #newhome #ownhome

[Char'♡ @_x_Charlotte]

You get the heating zones wrong and want to “patch” it up when a professional tells us it needs re-skimming and then try blame it on covid 🤣 @TaylorWimpey @TWimpeySupport @NHBC #storyofyourlife #halfajobjulie #absolutejoke #avoidthem #firsttimebuyers #southeast #theydontcare

[Char'♡ @_x_Charlotte]

The aftercare customer services at @TaylorWimpey @TWimpeySupport is absolutely laughable literally don’t care about about anything #whataftercare #dontcareaboutnothing #newbuilds #house #firsttimebuyers #Shocking #southeast #yourajoke